Medical Secretary

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

1. Welcoming
- Greet and receive patient/visitors
- Check patient identify, ascertain purpose of visit
- Direct patient to appropriate staff
- Provide information to patient by respect FV policy
- Answer incoming telephone calls
- Record and transmit phone calls or messages to relevant people.

3. Booking appointment and scheduling
- Schedule patient's appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans...
- Arrange unscheduled patients
- Arrange referrals to other health care providers
- Get confirmation of appointment 1 day prior consultation

4. Orion System using

Technical expertise of Orion system using: Appointment, Registration, Clinic, Scan Management and other modules when applicable:

- Open visit and charge consultation/procedure fees
- Print forms
- Scan documents

5. Admin supporting to Doctor.
- Update consultation schedule of doctors
- Organize and arrange patient's queue with appropriate and efficient manner
- Prepare patient file, necessary documents for consultation
- Prepare and help doctor to complete patient files for admission (medical treatment or operation)
- Follow patient's results, assist doctors to explain and give results to the patient
- Provide information to patient and their family about FVH medical and non-medical services within knowledge and authority (insurance, admission, quotation, package... )
- Manage medical records and correspondence files

6. Being interpreter/translator
- Interpret for doctors/patients and patient family
- Translate medical documents related to OPD patient (medical report/certificate, results, patient education materials, procedures...)

7. Reporting
- Report difficulties with patient, patient's complaint
- Make other reports when require

8. Training and meeting
- Train and supervise new medical secretary
- Attend compulsory training and meeting organized by the hospital
- Update job knowledge by participating in educational opportunities; reading professional publications

9. Management of reception area and consultation room
- Keep reception counter in tidy and clean
- Organizing and storing paperwork
- Order and maintain stationery and equipment.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Chế độ lương thưởng hấp dẫn
- Môi trường làm việc chuyên nghiệp chuẩn Bệnh Viện Quốc Tế
- Được đào tạo hướng dẫn và nâng cao tay nghề
- Tham gia các chương trình lễ hội, du lịch cùng Công ty
- Hưởng các chế độ khám sức khỏe cho bản thân và gia đình
- Hưởng các chính sách BHXH đầy đủ

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
1. Qualification/ Trình độ chuyên môn: Bachelor's degree, Administrative, Business, Social Sciences or Foreign languages discipline

2. Experience/ Kinh nghiệm:
Work requires two years of related medical clerical experience, office organization and communications

A completed medical secretarial program (nine months up to two years accredited program) may be substituted for equivalent experience

Or an equivalent combination of relevant education and/or experience

3. Skills and knowledge/ Kiến thức và kỹ năng:

- Customer service
- Clerical
- Telephone Skills
- Communication
- Typing
- Organization
- Time Management
- Coordination
- Medical terminology
- Reporting
- Correspondences
- Microsoft windows

4. Foreign language(s)/ Ngoại ngữ: Fluent in English and/or French

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Hành chính Văn phòng,Thư Ký

Đại Học
Không yêu cầu