Academic Counselors

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Wall Street English Full time

**Mô tả công việc**:
(Mức lương: 10 - 15 triệu VNĐ)
1/ Academic Support:

- Monitor and ensure students' learning success by coaching, motivating, and providing feedback based on the Wall Street English (WSE) Method.
- Plan study schedules, book classes, and meet students regularly to track progress and maintain engagement.
- Teach classes, workshops, and clubs to boost language skills while creating a vibrant learning atmosphere.
- Collaborate with teachers to address students’ weaknesses and maintain educational integrity.
- Use KPIs to identify and address early learning issues proactively.

2/ Booking & Schedule Optimization:

- Handle class bookings and optimize schedules for assigned students.
- Provide tailored study advice and follow-up regularly, updating progress in the CRM system.

3/ Event Coordination:

- Assist in planning and decorating events at the center and managing guest registration.
- Coordinate with marketing for event-related signage and implementation.

4/ Student Engagement:

- Build strong relationships with students, maintaining trust and motivation throughout their journey.
- Address feedback, resolve complaints, and ensure students remain engaged and satisfied.
- Create a fun, total-English environment and proactively add value to students’ experiences.

5/ Internal Revenue:

- Partner with Educational Consultants to identify upselling and referral opportunities.
- Support contract renewals by showcasing students’ progress and setting appointments for discussions.
- Energetic, positive, friendly and professional
- High level of emotional intelligence
- Committed to inspiring and motivating people from a variety of backgrounds.
- Passionate about education, languages and providing excellent customer service.
- Driven by the improvement and success of your students.
- Growth-mindset oriented and committed to continual professional development.

Ngành nghề: Tư vấn, Dịch vụ khách hàng, Giáo dục / Đào tạo

Kinh nghiệm: 2 Năm

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Địa điểm: Hồ Chí Minh

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Yêu Cầu Công Việc
- Energetic, positive, friendly and professional
- High level of emotional intelligence
- Committed to inspiring and motivating people from a variety of backgrounds.
- Passionate about education, languages and providing excellent customer service.
- Driven by the improvement and success of your students.
- Growth-mindset oriented and committed to continual professional development.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Giáo Dục/Đào Tạo,Ngoại Ngữ,Quản Lý Sản Xuất,Sản Xuất/Lắp Ráp/Chế Biến

Trung cấp - Nghề
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