Customer Service
3 days ago
**Mô tả công việc**: (Mức lương: Thỏa thuận) - Handle complaints related to the quality of the transport service and cooperate with Operations Ticketing to negotiate amicable solutions and compensation with the providers, bringing satisfaction to our customers. - Ensure that booking requests are processed orderly on time in accordance with the Standard Operations Procedures. - Issue flight, bus, train, ferry tickets via automated or manual booking systems. - Assist and recommend appropriate solutions to customers, guiding through the booking process and instructing how to use our website, complete payments, receive tickets and complete boarding procedures. - Communicate with transport providers in case of incident during the booking or ticketing process. - Receive customer inquiries, suggestions, and complaints. - Coordinate with Operations Ticketing team. - Handle communications with customers. - Inform customers about changes and cancellations in the schedule of the transport service due to operational reasons announced by the providers or in case of force majeure. **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn thời gian **Quyền lợi được hưởng**: Competitive Salary Work in an international and dynamic environment **Yêu cầu bằng cấp (tối thiểu)**: Đại Học **Yêu cầu công việc**: - Good analytical, problem-solving skills. - Good PC skills, MS Excel/Word - Passion for traveling and tourism industry - Professional experience: from 0-2 years. Age from 22-30. Fresh Graduates will receive training. - Attention to Detail, hard-working. Ability to work in shift independently including weekends. - Interest in communication with travelers around the world - Language proficiency: English, fluent in written & spoken. - Education: Graduated college or University degree. Major in English or Tourism is a plus. - Benefit - Company&039;s Trip - 15 days Annual leave - Bonus (13th Salary) - Full Insurance - Work in an international and dynamic environment **Yêu cầu giới tính**: Nam/Nữ **Ngành nghề**: Chăm Sóc Khách Hàng,Tư Vấn Bán Hàng Đại Học Không yêu cầu
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Customer Service
2 weeks ago
Ho Chi Minh City, Vietnam Rohlig Vietnam Limited Full timeLocation: Ho Chi Minh, Vietnam Subsidiary: Rohlig Vietnam Limited Country: Vietnam Start: ASAP **Responsibilities** - To provide quality liaison services between clients, overseas agents, suppliers and partners, and inter-office departments, whilst supporting Sales/Operations where appropriate, with a view to achieving and exceeding targets set in terms of...
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Customer Service
2 weeks ago
Ho Chi Minh City, Vietnam Công Ty TNHH Tuv Sud Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Monitor and track the progress of the jobs by following up with technicians for samples and test results - Prepare test reports to customer and sales - Send test reports to sales and customers - Interface with customer job status, and handle inquiries - Maintain and upkeep laboratory records and...
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Customer Service
2 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam pmac jsc Full timePMAC & DC TECHNOLOGIES - leading providers of comprehensive solutions for two core sectors: the jewelry and precious metals industry, and industrial manufacturing customers in the Indochina region, offers technologies, machinery, equipment, supplies, and electroplating chemicals, and serve as official representatives of many world-renowned brands such as...
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Customer Service
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full timeDepartment OperationsLevelExperienced (Individual Contributor)LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...
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Customer Service
7 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam BIN Corporation Group® Full timeABOUT US:We are looking for the best talent in the industry to join our incredible our team. We're expanding across the globe and are looking for passionate people to join us.The role is fast-paced, rewarding, and incredibly diverse and is best suited for those who thrive in a dynamic online chat, email, and telesales environment. Our dedicated team offers...
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Head of Customer Service
4 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Ho Chi Minh City Securities Corporation (HSC) Full timeJOB DESCRIPTIONPrimary Objectives• Monitor/ Observe customer service activities national wide including Customer Service team and Call center team and report to direct Manager monthly.• Simplify process, procedures to enhance service quality to bring the best customer experience.Main responsibilities1. Customer Services Operations:• Review all current...
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Customer Service
2 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam DC TECHNOLOGIES Full timePMAC & DC TECHNOLOGIES- leading providers of comprehensive solutions for two core sectors:the jewelry and precious metals industry, and industrial manufacturing customers in the Indochina region, offers technologies, machinery, equipment, supplies, and electroplating chemicals, and serve as official representatives of many world-renowned brands such...
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Customer Service Executive
1 day ago
Ho Chi Minh City, Vietnam Công Ty Cổ Phần Gamuda Land (Hcmc) Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Ensure good customer relations, customer satisfaction; provide professional and timely customer support - Coordinate with relevant internal departments to acknowledge and resolve customers’ inquiries and complaints related to execution of the Contract - Achieve customer service objectives by...
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Customer Service Specialist
4 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Tập Đoàn Khải Hoàn Land - Khai Hoan Land Real Estate Group Full timeCompany DescriptionKhai Hoan Land is one of Vietnam's leading real estate corporations, renowned for providing comprehensive services including property distribution, investment, project development, and talent training. With a strong nationwide network and a robust business strategy, Khai Hoan Land creates world-class real estate projects while fostering a...
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Customer Service Manager
7 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Talentnet Corporation Full timeTalentnet's client - An international company is looking forCustomer Service Managerwho will be responsible for leading and optimizing customer care operations in Vietnam to ensure superior customer satisfaction, loyalty, and retention, while aligning with company's global standards and local business objectives.Key ResponsibilitiesStrategic Leadership: ...