Internal Control

3 days ago

Ho Chi Minh City, Vietnam Shopee Full time

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- The Internal Control team is responsible for reviewing and analysis all process incidents that led to potential and/or actual loss to ShopeeFood, Merchant or Buyer.- Perform risk-based audit, evaluate the adequacy and effectiveness of systems of internal controls of ShopeeFood.
- Provide risk assurance through testing the effectiveness of risk controls.
- Recommend business focused solutions to mitigate risks, improve internal controls, risk management and governance processes, and enhance the effectiveness and efficiency of operations.
- Maintain proper documentation of findings and follow-up closely with the business units to ensure prompt and substantial resolution.
- Drive detection of fraud that will lead to financial losses through screening of fraud results, in depth analysis of data and audits of high-risk processes.
- Conduct special audits, ad-hoc investigations, and reviews as and when required, in areas that require specific safeguards and appropriate internal controls.
- Play an active role in the maintenance and review local operations ensuring compliance against standard operating procedures.
- Adapt and react quickly to changing needs and business decisions.
- Other ad-hoc duties as assigned.

**Requirements**:

- Bachelor’s degree in finance, Accounting, Business or equivalent.
- Possess strong analytical skills and sensitivity to data.
- Self-driven individual who is adaptable to changing priorities and thrives in a dynamic environment.
- At least 2 years' experience in performing internal controls, internal auditor and risk management work or working in management consulting on process transformation and deployment.
- Ability to influence and interact with confidence and develop trusted relationships with key stakeholders, management, and multi-disciplinary staff across different levels.
- Strong communication (verbal and written) and good report writing and presentation skills with strong problem-solving and logical thinking skills.
- Ability to work effectively as a team player/leader, with excellent analytical skills and the requisite leadership skills to manage detailed/technical work without losing sight of ‘big picture’ issues.

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