Reservation Agent

**Mô tả công việc**: (Mức lương: Thỏa thuận)Ensures consistent delivery of personalized service when answering all incoming and outgoing calls with proper telephone etiquette and a calm demeanor. Be confident in answering questions regarding hotel’s offerings, guest room features and emergency protocols. Be the champion of the hotel’s...

**Mô tả công việc**: - Processes reservations by mail, telephone or central reservation systems. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Creates and maintains reservation records - Prepares letters of confirmation. -...

**Job Number** 23077176 **Job Category** Reservations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...

OUR COMPANY POSITIONAbout Vivu JourneysFounded in 2019, Vivu Journeys is a proudly independent Destination Management Company (DMC) under the umbrella of Thien Minh Group (TMG)—one of Asia's leading travel and hospitality groups. With a deep-rooted passion for authentic and immersive travel experiences, Vivu Journeys operates in Vietnam, Laos, Cambodia,...

**Mô tả công việc**: (Mức lương: Thỏa thuận)o Ensures consistent delivery of personalised service when answering all incoming and outgoing calls with proper telephone etiquette and a calm demeanor. - Be confident in answering questions regarding hotel’s offerings, guest room features and emergency protocols. - Be the champion of the hotel’s...

**Mô tả công việc**: - Check the rooms allocation and preparation according to VIP’s preferences and special requests in coordination with FO - Check guest satisfaction surveys and report, check online guest comments - To check room standards and set ups, - To conduct lobby inspection, check breakfast, lunch, dinner buffet set up - To conduct...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Taking care of daily requests from direct customers or travel agents as assigned by Sales Manager - Handle bookings from direct customers or your travel agent - Ensure a smooth communication with direct customers and travel agents - Enquiries must be responded within 12 hours - Coordinate with...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter. - To implement all policies and procedures in enhancing the quality of service. - To provide courteous and efficient service to all internal / external guests. To ensure...

**Mô tả công việc**: - Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. - Greet all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity. - Register and rooms...

**Job Number** 24033803 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room, and issuing...