Data Quality and Online Operations Executive

Data Quality and Online Operations Executive

**About us**:
Cimigo is one of the leading market research companies in Vietnam and Asia. We operate with the aspiration to serve as the voice of consumers. Understanding consumers and clients is the cornerstone of success for every business. Cimigo consistently listens to consumer needs and communicates them to manufacturers and service providers.

Consumers come to Cimigo to express their viewpoints and needs, while businesses come to Cimigo to listen and understand those viewpoints to drive their future development.

Working at Cimigo is an opportunity to become a bridge, bringing the voice of consumers to businesses, helping to create better products and services.

Job title: Data Quality and Online Operations Executive

Location: 217 Binh Thanh, Ward 2, Binh Thanh Dist, HCMC - Vietnam

Report to Research Senior Manager

**Key responsibilities**:
**Project management and execution**
- Manage the full lifecycle of research projects, ensuring adherence to deadlines, budgets, and quality standards.
- Monitor fieldwork progress, tracking quotas and response rates to ensure balanced data collection.
- Oversee survey programming, including scripting checks and logic validation to guarantee data integrity.
- Coordinate with internal teams and external vendors to optimize research efficiency and execution.

**Quota control and timing management**
- Design and implement quota management strategies to ensure representative sampling.
- Continuously track and adjust quotas based on real-time data collection insights.
- Manage timelines and ensure timely delivery of research projects by mitigating delays and optimizing workflow efficiency.

**Survey logic testing and questionnaire validation**
- Conduct pre-launch survey logic, routing, and question sequence testing to enhance respondent experience.
- Collaborate with research teams to refine questionnaire structures and eliminate potential biases.
- Ensure smooth data flow by validating survey logic against research objectives.

**Incentive management and compliance**
- Develop incentive structures that align with respondent engagement goals while staying within budget.
- Track incentive distribution and monitor response patterns to optimize participation rates.
- Ensure compliance with incentive policies and maintain transparency in reward distribution.

**Data quality assurance and logical data checks**
- Monitor data quality by conducting in-depth analysis to identify anomalies, inconsistencies, and outliers.
- Perform logical data checks to validate survey responses and ensure reliability in research findings.
- Automate data cleaning processes using VBA, Python, or SQL tools to improve efficiency.
- Implement quality control measures to detect fraudulent or inconsistent responses in surveys.

**Experience required**:
At least 2 years of experience in market research, operations, and online survey management.

**Competencies required**:

- Proficiency in **Microsoft Excel and PowerPoint**, with the ability to create and present insights effectively.
- Experience working with **SPSS, SQL, or other data analysis tools** is a plus.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and collaboration skills to coordinate across multiple teams.
- Experience working with **survey platforms** (Alchemer, Survey To Go, Qualtrics, SurveyMonkey, Confirmit, etc.) is preferred.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Knowledge of **running ads on social media platforms or working with advertising agencies** is advantageous.

**Education**:
Bachelor’s degree in Business Administration, Statistics, Mathematics, or a related field.

**Key learning and development opportunities**:

- Exposure to end-to-end market research operations, from questionnaire design to data analysis.
- Hands-on experience with data quality management and automation tools.
- Training in survey logic validation, research methodologies, and incentive optimization.
- Training in research career development.
- Training in business management.
- Training in resource management.

**Benefits**:

- Salary: Negotiable
- 100% salary amount in probation time
- Working time: 8h30 - 17h30 from Mon to Friday
- 2 reward days on Friday per month
- Health care package and accident insurance
- Yoga class every week
- Proactive and professional working environment
- Training and development

**How to apply**: