Guest Relations Officer

2 weeks ago

Ho Chi Minh City, Vietnam Palazzo E- Gaming Club (Casino) Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- To meet, greet and assist all guests enthusiastically and in any way possible,
- To work at the Club Desk and on the Gaming floor to assist guests with inquiries and to advise and sell marketing promotions,
- To Sign guests up to The Rewards,
- To assist guests with promotional redemption and the issue other promotion benefit if necessary ,
- Offer and arrange complimentary item/goodies for guests,
- Must continually strive to outperform and exceed guest expectations, be customer focused and possess a genuine devotion to assisting people,
- To be a ‘wealth of information’, aware of current and future gaming promotions and events, in addition to “Marketing Team” activity.
- To be an integral part of the guests ‘entertainment experience’.
- To actively pass on Guest complaints, compliments or comments to Management / Marketing Team.
- To perform any other reasonable duty as requested by management.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- All benefits comply with labor law.
- Meal, uniform: Provided by Company.
- Government Insurance, Accident Insurance 24/24 package
- Monthly: Salary + performance bonus + incentive + tip
- Year End Bonus: 13+++

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Speak fluently / advance Korean or Chinese is a MUST.
- Can communicate fluently in English.
- Excellent interpersonal skills with demonstrated customer service focus/ hospitality
- Strong organizational and communication skills
- Good and tidy appearance
- Strong problem solving skills with a high attention to detail
- Efficient in Microsoft Office
- Ability to multi-task
- Able to work shifts
- Please send your photo along with the resume

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Quan Hệ Khách Hàng,Tài Chính/Ngân Hàng

Trung cấp - Nghề
Không yêu cầu

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