Reservation Agent

4 days ago

Ho Chi Minh City, Vietnam Khách Sạn Novotel Saigon Centre Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Follows up the administration of reservations very thoroughly, making check-in operations easier for the front desk team
- Transforms a request for information into a potential reservation as soon as there is an opportunity
- Presents the brand and/or Group's loyalty programme to customers; adapts the sales pitch to each customer
- Counters any objections with a suitable and structured sales argument; passes on any questions that cannot be answered to his/her superior
- Enters reservation details precisely and correctly
- Ensures that information is passed on to the people concerned
- Confirms the reservation; takes care over written communications

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Salary + Service charge
- Parking free
- Hotel Meal
- Hotel Uniform

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Diploma or degree in hospitality or sales
- Preferably has 1 or 2 years' experience in a customer service or telephone contact position
- Accessible to beginners, with on-the-job training
- Knowledge of reservation and distribution tools
- Knowledge of the hospitality sector
- Fluent in the national language, good working knowledge of English
- A third language would be a plus
- Guest oriented and service minded
- Good listening and analytical skills, attentive
- Commercial know-how
- Diplomacy and self control
- Self-confidence
- Dynamic
- Confident speaking skills
- Excellent telephone manner
- Ability to work well under pressure
- Good team player

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Nhà Hàng/Khách Sạn,Tư Vấn Bán Hàng,Điều Phối Viên

Trung cấp - Nghề
Không yêu cầu

  • Reservation Sales Agent

    4 days ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Additional Information** Reservation Sales Agent **Job Number** 24176358 **Job Category** Reservations **Location** JW Marriott Hotel & Suites Saigon, Corner Hai Ba Trung street & Le Duan boulevard, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Reservation Agent

    1 week ago

    Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ Phần Đầu Tư Và Quản Lý Khách Sạn Akyn Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Overview This position is responsible responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. **Responsibilities**: - Maintain up-to-date knowledge of room types,...

  • Reservation Executive

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Saigon Prince Hotel Full time

    **Hạn nộp**: 30/08/2025 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tiền sảnh Vị trí Nhân viên Cập nhật 04/08/2025 10:27 MÔ TẢ CÔNG...

  • Reservation Agent

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam CieL Dining Full time

    **Hạn nộp**: 15/08/2025 Mức lương: 8 - 12 triệu Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 2 - TP HCM Giờ làm việc Giờ hành chính Loại hình Nhà hàng/ Bar/ Pub Ngành nghề Kinh doanh & tiếp thị Vị trí Nhân viên Cập nhật 02/08/2025 10:35 MÔ TẢ CÔNG VIỆC **Position...

  • Travel Agent Specialist

    6 days ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Aq Development (Asia) Limited - Vietnam Full time

    **Mô tả công việc**: (Mức lương: 15 - 22 triệu VNĐ) - Plan, source and sell transportations, accommodations, insurance, holiday packages and other travel services/products to be placed in our booking platform. - Survey client’s travel pattern and cooperate with clients to determine their needs and advise them to select the appropriate...

  • Customer Service

    9 hours ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Bellsystem24 VietNam Full time

    Mô tả công việc:(Mức lương: triệu VNĐ)1. Position: Customer Service AgentJob ResponsibilitiesHandle table reservations, order requests, and customer complaints via hotline (Vietnamese & English).Respond to customer messages, comments, and booking requests on social channels (Facebook, Zalo OA).Provide accurate information and ensure high-quality...

  • Concierge Agent

    6 days ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam The Grand Ho Tram Strip Full time $20,000 - $30,000 per year

    Front Office - Ixora 1Work LocationHo Chi Minh (Ho Tram Commune)Job LevelExperienced (Non - Manager)Job TypePermanentQualificationIntermediateExperiences1 YearsSalaryCompetitiveIndustryRestaurant / HotelDeadline to Apply30/11/2025Contact PersonRecruitment DepartmentJob BenefitInsuranceEmployee Shuttle ServiceUniformHealth checkupTraining & DevelopmentAnnual...

  • Guest Service Agent

    2 weeks ago

    Đà Nang, Da Nang City, Vietnam voco Hotels Full time ₫600,000 - ₫1,200,000 per year

    Company Descriptionvoco Hotels is a new hotel brand that blends the dependability of familiar comforts with the understated luxuries of an upscale hotel. Known for its laid-back, welcoming spirit and unique character, voco Hotels stands out in the hospitality landscape. We strive to provide reliable yet distinctive services to create memorable guest...

  • Booking & Reservation Agent

    4 days ago

    Thành phố Hồ Chí Minh, Vietnam Titan International Group Full time

    **Hạn nộp**: 30/10/2025 Mức lương: 12 - 20 triệu Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 3 - TP HCM Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Hàng không/ Sân bay Ngành nghề Lữ hành/ Du lịch Vị trí Nhân viên Cập nhật 12/09/2025...

  • Aviation - Hcm] Reservation & Customer Services

    1 week ago

    Thành phố Hồ Chí Minh, Vietnam ITL Full time

    **Responsibilities** - Represen Airline to recieve booking from customers. - Tracking shipments from start to finish to avoid errors proactively and promptly resolving any issues that may arise. - Providing customers with accurate and up-to-date information on cargo shipments, flight schedules, and relevant assistance and guidance. - Managing customer...