Cqe (Customer Quality Engineer)

2 weeks ago

Đồng Nai, Vietnam Friwo Vietnam Co., Ltd Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Job Purpose:

- Receiving the customer complaint information.
- Work with other departments to analyze the complaint and make the 8D report.
- Job Duties:
1. Receive the customer complaint and work with related departments for issue analysis.

3. Initiate quality assurance and quality improvement measures. Check effectiveness and start corrective measures if necessary.

4. Work with SAP system to complete the task and control the response on-time.

5. Prepare the meeting with other departments for root cause analysis and CAPA.

6. Discussion with customers, development, design and production (e.g CIP ), as well as all product sites.

7. Complete the other tasks from Lab & customer quality manager.
- Requirement/Experience:
1. University/College Degree.

2. Experience handling customer complaints in the electronic field (1-3 years’ experience).

3. Analytical thinking, ability to work in a team, sense of responsibility.

4. Processing of customer complaints and preparation of 8D reports.

5. Fault analysis on power suppliers, chargers and battery packs.

6. Using quality tools FMEA, Ishikawa diagram, 5 Whys

7. English spoken and written well.

Ngành nghề: Điện / Điện tử / Điện lạnh / Điện công nghiệp, Quản lý chất lượng (QA/QC)

Kinh nghiệm: 2 Năm

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Địa điểm: Đồng Nai

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Chế độ bảo hiểm
- Du Lịch
- Đồng phục
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Yêu Cầu Công Việc
- Requirement/Experience:
1. University/College Degree.

2. Experience handling customer complaints in the electronic field (1-3 years’ experience).

3. Analytical thinking, ability to work in a team, sense of responsibility.

4. Processing of customer complaints and preparation of 8D reports.

5. Fault analysis on power suppliers, chargers and battery packs.

6. Using quality tools FMEA, Ishikawa diagram, 5 Whys

7. English spoken and written well.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Quản Lý Chất Lượng (QA/QC),Sản Xuất/Lắp Ráp/Chế Biến,Điện/Điện Tử/Điện Lạnh

Trung cấp - Nghề
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