Customer Service Staff

4 days ago

Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Coway Vina - Chi Nhánh HCMC Full time

**Mô tả công việc**:
(Mức lương: 14 - 20 triệu VNĐ)
- Monitor and support the Service Center (DSC) in resolving daily operational issues.
- Inspect and evaluate defective components returned by dealers, determine warranty approval or rejection.
- Approve leave requests, overtime, shift changes, and check-in/check-out for Technicians (CT) and the Service Center (DSC).
- Track and approve operational costs of the Service Center (DSC), including electricity, water, rent, office supplies, etc.
- Collaborate with the R&D team of Coway Thailand and Malaysia (communication in English) and handle related tasks.
- Handle warranty requests and provide technical support for B2B customers.
- Prepare and compile daily, weekly, and monthly reports from DSC.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Laptop
Insurance
Tourism
Reward mode
Health care
Train
Wage increase
Mission Fees
Seniority allowance
Annual leave

**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng

**Yêu cầu công việc**:

- Gender: Male
- Education: Bachelor's degree in Mechanical Engineering, Electronics, or Refrigeration Engineering.
- Experience**:2 to 5 years** of relevant technical experience (experience with air purifiers and water purifiers is an advantage).
- Language: Proficient in English (capable of handling all work-related tasks in English).
- Skills & Attributes: Attention to detail, good health, strong communication skills, hardworking, honest.
- Teamwork & Independence: Ability to work effectively in a team and independently.

**Yêu cầu giới tính**: Nam

**Ngành nghề**: Chăm Sóc Khách Hàng,Hành Chính/Văn Phòng,Kinh Doanh/Bán Hàng,Tổng Đài Viên

Cao Đẳng
2 - 5 năm

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