Security Manager

Overview:
RMIT University Commitment

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.
- Why RMIT University Vietnam?
- Reputation and rankings - RMIT University

RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website:
REWARDS AND BENEFITS:

- 13th month Tet bonus
- Private Health insurance for you and your family, plus Personal Accident Insurance
- Generous annual leave, career leave, volunteer leave and public holidays (Christmas and Tet Holidays)
- Professional development and career advancement
- Access to state-of-the-art facilities and resources
- A vibrant and diverse campus life and more

ABOUT THE ROLE

The primary focus of the Manager, Security Operations is to manage the daily operations of the Security Unit and ensure a security, healthy and safe environment for the RMIT community, including staff, students, and visitors. This will be delivered through effective contract management of the outsourced physical security contract; day to day operational management of security functions and campus risk management; provision of concise and accurate security advice to Senior Manager, Facilities and Technical Services to enable the early detection and effective management of security risks; and response to critical incidents.

A key requirement of this position is the management of effective relationships with internal and external stakeholders, including RMIT staff, contractors, emergency services, law enforcement agencies, unions, and suppliers; and to develop new stakeholder relationships to support RMIT’s operational, compliance and service delivery requirements. The Manager, Security Operations works closely with all other section in Property Services Group, as well as cross functional groups within the University.

Report to: Senior Manager, Facilities Management & Technical Services

Direct report: 1-2 Security Specialist

Key Accountabilities:

- Contribute to ensuring a safety and security environment for the RMIT community, including staff, students and visitors, for all RMIT campuses through the effective management of the day-to-day Security Operation, including service delivery, outsourced contracts, budget management of KPI’s, analysis and reporting of monthly outcomes of the Security Unit. Produce written reports and proposals for corrective action where security risks and other areas of concern are identified.
- Maintain technological systems to identify and manage security risks and meet RMIT’s evolving security needs, including identification of new requirements necessary to drive positive change.
- Engage with critical stakeholder relationships to include (but not limited to) RMIT security contractors, internal RMIT professional and academic staff, RMIT students, visitors to RMIT and emergency management agencies, whilst providing a high level of customer service.
- Provide concise and accurate operational security advice to the Senior Manager, Facilities Management & Technical Services to inform RMIT’s Security Risk Management plan.
- Provide concise and accurate operational security advice and feedback into planned capital projects to Facilities Management & Technical Services and other RMIT representatives.
- Support the Senior Manager, Facilities Management & Technical Services by responding to situations of emergency, crisis, including leadership of operational issues as required on site, management of specific incidents and provision of cross-functional support in response to critical issues.
- Maintain RMIT's comprehensive suite of security procedures in relation to the day-to-day operations and contract management processes.
- Coordinate with Technical team to ensure security system well maintain, troubleshooting and back-up plan in case of system issue.
- Maintain, improve and implement comprehensive security plans and policies
- Conduct regular risk assessments and security audits
- Collaborate with internal stake holders to align security initiatives and events senior management to align security initiatives with the institution’s objectives.
- Oversee daily security operations, ensuring all security measures are effectively implemented.
- Manage and supervise security personnel, including hiring, training, and performance evaluations. contingent worker.
- Improve, maintain and i