Cs Global Dining Program Manager

Join Intel-and build a better tomorrow. Intel is in the midst of an exciting transformation, with a vision to create and extend computing technology to connect and enrich the lives of every person on Earth. So join us-and help us create the next generation of technologies that will shape the future for decades to come.

Corporate Services touches the lives of every Intel employee every day. CS creates an environment where employees can prosper while creating the innovative technologies that make amazing possible. Our scope is vast and includes operating and maintaining all Intel sites, offices, labs and factories globally as well as onsite services and experiences that help employees stay safe and productive. CS also helps to make Intel and our community a greener place by supporting Intel's commitment to environmental sustainability, including investing in conservation projects, setting company-wide environmental targets and driving reductions in greenhouse emissions, energy use, water use and waste generation.

**Job Description**:
The Global Dining Program Manager will be responsible for driving the overall program strategy for food and beverage across Intel's global portfolio. In this role, you will be responsible for defining the global program strategy/goals, partner with regional teams to execute this strategy, track program performance and lead global program initiatives. You will drive amazing employee experiences, seek out the developing trends for dining programs (both inside and outside of Intel), and you will drive the efforts to deliver positive value through greater productivity, sustainability, and efficiency.

**Responsibilities**:

- Drive the development and execution of the global dining strategy
- Develop and document program standards aligned with industry best practice (i.e., food/nutrition, service offerings, hospitality expectations, design/experience playbook, kitchen equipment standards, etc.)
- Establish a program governance model to track Key Performance Indicators (KPIs) for customer satisfaction, service utilization, service delivery quality and supplier health
- Track and report program financial performance
- Establish program marketing and communication strategy
- Develop continuous improvement roadmaps to advance service delivery and employee experience
- Lead global dining program initiatives (i.e., refresh and renovation roadmap, caf design playbook, pandemic response, employee meal programs, etc.)
- Conduct industry benchmarking to identify, anticipate, and act on current and future dining trends and liaison with external consultants
- Drive close partnerships with our regional Workplace Services team and dining suppliers across the globe
- Define scope and specifications for new contract Request for Proposal (RFP)
- Provide dining Subject Matter Expertise (SME) support to all regional and local teams
- Drive global dining contracting strategy that delivers optimal value to IntelWhat we offer:

- We give you opportunities to transform technology and create a better future, by delivering products that touch the lives of every person on earth. As a global leader in innovation and new technology, we foster a collaborative, supportive, and exciting environment-where the brightest minds in the world come together to achieve exceptional results.

We're constantly working on making a more connected and intelligent future, and we need your help. Change tomorrow. Start today.

**Qualifications**:
Job Qualifications:

- 10 years of corporate dining experience as a client liaison/self-operator and/or supplier with deep industry knowledge and expertise
- Strong culinary skills and knowledge to support the development of best practice food, beverage, and nutritional standards
- Strong hospitality mindset towards creating a delivering exceptional experiences
- Proven experience and ability in managing supplier contracts, relationships, and managing global programs and projects.
- Excellent communicator and ability to manage a complex set of stakeholders - across multiple organizational levels, geographies, and with both internal partners and external vendors
- Experience in process re-engineering to eliminate waste and boost efficiencies
- Experience with human-centered design and design thinking methodologies including developing personas, experience mapping, UX journey mapping
- Proven leadership, a self-starter, and team player with demonstrated ability to innovate and drive change
- PMP or other relevant professional certifications will be an added advantage

**Education**:

- Bachelor's Degree in Business Administration, Engineering, or similar discipline
- Master's degree preferred

**Inside this Business Group**:
As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art - from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class