Overseas Study Centre Manager

7 days ago


Ho Chi Minh City, Vietnam ILA Full time

**Responsibilities**:
High level responsibilities - including but limited to the following

Responsible for center sales, operations and financial performance
- Monitoring, following up to drive center’s team to deliver sales targets
- Ensuring accuracy and quality of working of sales, admission support & visa teams to achieve and exceed departed targets, and to achieve high results of customer satisfaction rate and NPS score, for future business opportunities
- Handling difficult customers and situations to minimize customers’ complaints, and to maintain win-win-win results in all cases
- Giving local market insights to Business Development Manager and Company Marketing Department
- Center Staff hiring, training/coaching & retention
- Center financial management
- Center and facility management

**Requirements**:

- University Degree
- Experience in Overseas Study area and Administration Management
- Time Management & deadline oriented
- Attention to details
- Communication
- Organization
- Problem-Solving
- Solution Oriented
- Able to work with mínimal supervision



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