Contact Center Senior Specialist

Job Description: Company: Thientu BPOLocation: 145B Nguyễn Đình Chính, Ho Chi MinhEmployment Type: Full-TimeDepartment: Operations / Customer ExperienceReports To: CEO and Operations DirectorRole OverviewThientu BPO is seeking an experienced Senior Customer Contact Center Manager to oversee all BPO customer service operations and lead a high-performing...

[HCM] Technical Operation Contact CenterMÔ TẢ CÔNG VIỆCGiám sát hệ thống Tổng đài Contact Center cho khách hàng.Duy trì và tích hợp các công cụ hoạt động, hỗ trợ đào tạo người dung.Nghiên cứu phát triển bộ kỹ năng của Contact Center.Hoàn thành các nhiệm vụ Yêu cầu Khởi Tạo Dịch vụ,...

**Job description**: 1. Work with the CCM to ensure successful day to day running of the Contact Center team through strong leadership, motivating, engaging and coaching staff (3rd party Tele Agents) to deliver exceptional service. 2. Responsible for achievement of KPIs for the team of Supervisors under his supervision. 3. Follow up on issues affecting...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

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Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

**Mô tả công việc**: (Mức lương: 8 - 11 triệu VNĐ) Duties and Responsibilities: Establish and maintain good relationship with customer by: - Understanding the products, business processes company standards to serve customers in the best way. - Handle and/or co-ordinate with related departments to handle customer complaints effectively and...

To improve overall services and performance of Inbound Contact Center - institute an experienced outsourcing services to help provide energy services Inbound Contact Center Regular comprising the agent, team leader and supervisor - The services provided to customers shall be in accordance with the Service Standards from the Client. - Managing an Inbound team...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Be a representative to assist, manage, and resolve customer problems and concerns. - Identify and escalate customer issues to the appropriate bank department, as well as executing banking transactions and cross-selling products or special promotions. - Research required information using available...

Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Senior BI Specialist**: - **Mã tin đăng: 3302228**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng...