IT Application Support Staff

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam Chi Nhánh Công Ty TNHH Ô Tô Mitsubishi Việt Nam Tại Thành Phố Hà Nội Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
1. Application Support & Troubleshooting

resolving user issues.
- Act as a liaison between end-users and development teams to ensure that issues are resolved

promptly and effectively.

and optimizing systems for better efficiency.

2. System Administration & Maintenance
- Assist in the administration of CRM, DMS, and other systems, ensuring their smooth operation

and efficiency.
- Assist in the development and maintenance of the company's Intranet site based on Microsoft

SharePoint Online.
- Provide IT helpdesk support to users, resolving basic IT issues, and escalating complex issues

to the appropriate teams.

3. Project Management & Collaboration
- Gather requirements for change requests/new projects and collaborate with development teams

to ensure that projects are delivered on time and within budget.

the required standards and specifications.

align with business objectives.

4. Other responsibilities

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Total annual bonus from 1.5 - 6 months
Premium health care package
Additional public holiday days-off
Transportation & meal allowances
Competitive salary
Annual performance & salary review
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Education: Bachelor's Degree, with major in Computer Science, Information

Technology, or related fields.
- Experience:

- 1-2 years of experience in a similar role, preferably in a software development or IT

support environment.
- Experience with Microsoft 365, Microsoft Power Platform is a big plus.
- Experience with Microsoft Azure, GCP, AWS, ERP system is a plus.
- Knowledge:

- Basic knowledge of programming languages such as JS, C#, Python, and database

management systems like MSSQL, MySQL.**Required Skills**:

- Good English proficiency (all 4 skills, especially good at speaking & writing)
- Effective communication and interpersonal skills to interact with end-users and

software development teams.
- Basic IT helpdesk experience, including troubleshooting and resolving technical

issues.
- Others (if any):

- Proactiveness and carefulness
- Ability to work independently, and also having teamwork spirit
- Flexibility and willingness to learn new technologies and processes.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: IT Phần Cứng

Đại Học
Không yêu cầu

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