Airline Ticketing Staff

22 hours ago

Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ Phần Việt Nam Tickets Full time

Consulting, quotes, ticket conditions, airline regulations, Visa, Tour, Hotel, car, train,for customers.
- Making reservations and issuing air tickets through online platforms. Follow up bookings, process and support online ticket bookings.
- Handle customer requests related to booking & support services such as: reschedule requests, refund requests, add-on requests, check-in online, meal reservation, luggage, other related booking, Visa, Tour, Hotel, ect.
- Learn and operate a computerized reservations system.
- Complete daily reports and other assigned duties. Manage assigned customer list.

**Job Requirements**
- Diploma in business administration, English, tourism, culture, hotel management,
- At least 06 months as a Booker or experience in Travel/ Visa/ Hotel/ Tour... is a plus.
- Proficient of Airline Reservations (GDS: Galileo, Abacus, Amadeus, Sabre,...), Platform Portals: IAG, Tripstack, Farelogix, Travelport, Agentconectbiz,.... etc and the LCC website.
- Strong understanding of passport and visa processing, Tour, booking hotel,...
- Quick learner, willing to practice and be trained.
- Being patient, attentive to detail, and responsible. Calmness, ability to find solutions, even when busy and/or under stress.
- Strong communication skills - verbal, written and active listening. Fluency in English and Vietnamese.
- Customer service experience is preferred but not required.
- Computer literacy with fast and accurate data entry skills, attention to detail.

**Benefit**
- Salary: Range (8-15M) + Bonus (Depending on capacity).
- Opportunities to be trained by professional co-workers.
- Full benefits according to regulations (Social Insurance, Health Insurance, Holidays, Lunar New Year,....).
- Supplied with full working equipment.
- Probation from 1-2 months (Depending on capacity).
- Bonus for diligence, 13th month salary,...

Pay: 8,000,000₫ - 20,000,000₫ per month

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