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Recruitment & Administration Assistant
3 weeks ago
We are looking for a talented, dedicated professional to be a Vietnam-based **Recruitment & Administration Assistant - Vietnam & Cambodia supporting Deakin University**via Grok Global Services’ Global Hub.
**About Grok Global Services**
Grok Global Services is a professional services firm that provides support to higher education institutions in accessing and developing important education markets. Grok is not an agency or a pathway provider. By joining our team as a Manager, Student Recruitment you will be solely focused on supporting the University of Adelaide, while working in an environment of like-minded professionals supporting higher education institutions from around the world.
**About Deakin University**
Deakin is a Victorian university with a global impact. They are agile and innovative, and committed to making a positive impact through their excellence in education and research and the contributions they make to the wider community.
Deakin’s reputation has been built on the dedication and expertise of their staff. They offer a dynamic, diverse and inclusive working environment with opportunities to grow and develop careers. They believe that a progressive, thriving culture will ensure people choose to come, and stay at Deakin and contribute to their ongoing success.
As one of Australia’s largest universities, Deakin has strong global linkages, world-class research and an education portfolio that blends the best of campus and digital delivery into a highly supportive and personalized student experience.
Deakin offer outstanding education founded on the experience created for their learners and guided by graduate outcomes for successful lives and careers. They undertake globally significant discovery research that benefits the communities through the innovative translation of ideas into new services, products, policies and capabilities.
**Overview**
The purpose of this position is to provide support to the Country Manager - Vietnam & Cambodia in implementing Deakin University’s international student recruitment plans, and in achieving the University’s objectives in Vietnam and Cambodia.
The Recruitment and Administration Assistant is required to work collaboratively with Faculties, Divisions and other areas across the University, including external stakeholders, and is expected to contribute to the development of strategies that lead to increased international student enrolment targets from Vietnam and Cambodia.
The Recruitment and Administration Assistant is involved in all aspects of administration, international recruitment, promotion and assessment of genuine student (GS) requirements in Vietnam and Cambodia.
**Responsibilities**
**Administration**
- Support the Country Manager with coordinating internal stakeholder visits from Deakin University.
- Support and administer the process for all GS documentation and preparation.
- Manage and co-ordinate administration tasks associated with marketing and recruitment.
- Assist with the translation of social media initiatives, print publication and relevant materials assigned by Country Manager.Liaise with suppliers to receive quotes for producing marketing/promotional merchandise, with the approval of Marketing & Communications.
**Student Recruitment**
- Develop expert knowledge of Deakin University’s key selling points, courses, student support services and Australia as a study destination.
- Identify and propose new recruitment opportunities.Coordinate pre-departure events for students each trimester.
**Agent Management**
- Develop and maintain professional and effective relationships with Deakin’s agent network, to ensure they are appropriately trained to maximise their potential as recruitment channels.
- Provide updates to the agents to ensure that they are aware of their obligations under the Australian National Code of Practice for Providers of Education and Training to Overseas Students 2018 and have a thorough understanding of Deakin’s key selling points and courses.As required, monitor agent performance and promptly report issues to the Country Manager for action.
**Relationships**
- Internal relationships: Admissions, Faculty, International Marketing, Alumni Engagement.External relationships: Government bodies/Associations, Agents, Universities, high schools.
**The Most Suitable Background**
Training/Qualifications (or equivalent experience):
- A University degree, ideally in marketing, business, or communications.
**Experience**:
- A track record of success in international student recruitment is highly desirable.
Special Requirements
- Regular work outside business hours is required (e.g. work at evening or weekend events is required).
- Frequent travel will be required (e.g. domestic travel to other cities).Open to Vietnam and Cambodia Nationals.
**The Most Important Traits to Succeed**
- Strong leadership and people management skills
- Strong project management skills
- Strong communication skills - ability to eng
