Current jobs related to Guest Services Supervisor - Thành phố Hồ Chí Minh - The Grand Ho Tram

  • Gso - Guest Services

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Park Hyatt Saigon Full time

    Summary Park Hyatt Saigon is the French mansion by the Opera House, a _sanctuary of peace_ in the middle of one of Asia’s most bustling cities. Amongs 16 awards in the past 4 years, these marvellous achievements_ _are_ _inspiring, acting as beacons of resilience and hospitality for both guests and our local communities: **2021 Best 500 Hotels in the...

  • Guest Services Agent

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**25009484 **Job Category**Rooms & Guest Services Operations **Location**Vinpearl Landmark 81 Autograph Collection, 720A Dien Bien Phu, Binh Thanh district, Ho Chi Minh City, Viet Nam, Viet Nam, 700000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins,...

  • Guest Services Center Agent

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**25013959 **Job Category**Rooms & Guest Services Operations **Location**Vinpearl Landmark 81 Autograph Collection, 720A Dien Bien Phu, Binh Thanh district, Ho Chi Minh City, Viet Nam, Viet Nam, 700000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Follow all company policies and...

  • Guest Service Manager

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam M VILLAGE Full time

    **Hạn nộp**: 31/10/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 3 - TP HCM Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tiền sảnh Vị trí Trưởng ca/ Giám sát Cập nhật 03/10/2024 09:49 MÔ TẢ CÔNG...

  • Welcomer Supervisor

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Pullman Saigon Centre Full time

    **Hạn nộp**: 27/02/2025 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tiền sảnh Vị trí Trưởng ca/ Giám sát Cập nhật 22/01/2025 10:39 MÔ TẢ CÔNG...

  • Guest Services Ambassador

    6 days ago

    Thành phố Hồ Chí Minh, Vietnam JLL Full time

    JLL supports the Whole You, personally and professionally. Brief office information Office hours is 8.30am to 5.30pm, 5-days working week. **What this job involves**: Visitor Registration and Meet & Greet As a Guest Services’ personnel, you will be receiving and registering visitors, while coordinating with the other Guest Services to inform host. You are...

  • Guest Services Center Supervisor

    2 weeks ago

    Ho Chi Minh City, Vietnam Vinpearl Landmark 81, Autograph Collection Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Supervising and managing guest services center section. - Accountable for performance of section of GXP champion. - Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. - Receive, record, and relay messages...

  • Receptionist/ Guest Service Agent

    5 days ago

    Thành phố Hồ Chí Minh, Vietnam Highgate Property Management Full time

    **Hạn nộp**: 30/09/2024 Mức lương: 8 - 12 triệu Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 3 - TP HCM Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Dự án BĐS/ Quản lý tòa nhà Ngành nghề Tiền sảnh Vị trí Nhân viên Cập...

  • Guest Service Agent

    6 days ago

    Ho Chi Minh City, Vietnam Khách sạn Sheraton Sài Gòn Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - To uphold the brand standards and to be responsive to the instructions of Guest Service Supervisor. The role of the Receptionist will be to accommodate the requests and needs of all guests. The Receptionist will be required to greet and assist guests for their registration, make recommendations,...

  • Guest Experience Team Leader

    21 hours ago

    Thành phố Hồ Chí Minh, Vietnam Pizza 4P’s Full time

    As a Guest Experience Team Leader, you will support the GSA Sup & Manager in overseeing the daily operations of the Guest Service team, ensuring a seamless guest experience across all service channels. You will supervise team performance, implement service strategies, and drive continuous improvement. This position is ideal for someone with strong leadership...

Guest Services Supervisor

3 weeks ago

Thành phố Hồ Chí Minh, Vietnam The Grand Ho Tram Full time

**Hạn nộp**: 30/03/2025 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận 1 - TP HCM
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Hàng không/ Sân bay
Ngành nghề
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Cập nhật
14/02/2025 16:32
MÔ TẢ CÔNG VIỆC
Position Summary
The Guest Service Supervisor of The Grand Ho Tram is responsible for helping to oversee the professional and efficient day-to-day operation of the Guest Service Executive and Airport Ambassador Team in Ho Chi Minh city. Supervisor assists in creating the highest level of customer service for all guests that is flawless and refined in nature. Trains and empowers employees who provide exceptional service and go on to achieve their desired work goals. All responsibilities are to be performed in accordance with departmental and company policies, practices and procedures, as well as within the framework and intent of the Vision of The Grand Ho Tram.

**Responsibilities**:

- Promote hotel outlets, services and events.
- Help to create proficient and streamlined systems and processes for handling guests’ requests.
- Engaging leadership that inspires and empowers the Guest Service Executive and Lobby Ambassador.
- Proactively conveys guidelines for staff that shape the unparalleled standards expected.
- Maintains close work relationships with other departments and their leaders to promote feedback and efficient operations.
- Ensures all activities performed within the department are in accordance with the company’s business objectives, and established safety and security standards.
- Keeps leadership informed on a timely basis of any undue variance from expected results.
- Make certain that areas of accountability are executed in uncompromised levels. Proper utilization of resources is a must.
- Oversees facility and equipment in the responsible areas to make sure they are in complete working order.
- Supports in training, motivating, and providing on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability.
- Aids in staff changes in assigned area of vacations, leaves of absence and release of staff.
- Communicates with partnering departments and peers to achieve superior customer satisfaction and efficient utilization of manpower and facilities.
- Maintain updated information and knowledge to hotel availability, qualifying criteria, room rates, room types, package plans, info on all food outlets and hours of operations, special events and any pertinent event taking place at The Grand.
- Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
QUYỀN LỢI ĐƯỢC HƯỞNG
Insurance
Allowances
Uniform
Health checkup
Training & Development
Salary review
Annual Leave
YÊU CẦU CÔNG VIỆC
- One
- year department experience preferred.
- A vocational School Certificate is required and Higher Education is preferred.
- Microsoft Office knowledge required.
- Must present a well-groomed appearance.
- Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English/Korean/Chinese is encouraged.
- Solid and professional communication skills, both oral and written desired.
- Organized, can multi-task, good problem-solving skills and detail-oriented.
- The capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
YÊU CẦU HỒ SƠ
- Nộp CV trực tiếp qua Hoteljob
- Nộp hồ sơ về cổng 3 của The Grand Ho Tram hoặc liên hệ Hotline: 0913 339 773 để biết thêm chi tiết

Submit Resume via Hoteljob
**For any job inquiry, please contact Recruitment Department**: +84 254 378 8132
**Hotline**: 0913 339 773
**Address**: Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Viet Nam