Quản Lý Nhà Hàng

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
1. Recruitment & Training:

- Collaborate with HR to hire and onboard a skilled team of service professionals and kitchen staff (if support required).
- Develop and implement training programs focusing on High-end dining experience and the unique needs Omakase and Japanese culinary/service culture.

2. Operational Setup:

- Develop and establish Standard Operating Procedures (SOPs) for all front-of-house operations.
- In charge of creating and submit annual OPEX/CAPEX as well as Business forecasting/P&L to BOM.

3. Menu & Beverage Collaboration:

- Work closely with the Head Chef and Beverage Manager to finalize the food and drink menus, with heavy focus on Cost control and Profitability.

o-Assist in crafting a Sake pairing menu to complement the Omakase experience (following Head Chef guidance).

4. Procurement & Equipment Setup:

- Propose and revise OS&E checklist and submit to BOM.

B. Day-to-day Operation:
1. Customer Experience Management:

- Ensure a seamless, high-touch customer experience from reservation to post-dining.
- Handle VIP guest relations, ensuring their needs and expectations are exceeded.

2. Staff Leadership:

- Lead, inspire, and manage the front-of-house team to deliver exceptional service.
- Conduct regular training sessions to maintain high performance and service standards.

3. Operational Excellence:

- Monitor and maintain cleanliness, ambiance, and all service operations.
- Ensure compliance with food safety and health regulations.
- Support and Coordinate with the Luxury Bar outlet in Basement as per requested by BOM.

4. Financial Performance:

- Manage daily financial operations, including budget control, inventory management, expense management, and profitability monitoring.
- Analyze and report sales performance and guest feedback, implementing improvements as needed.

**Chức vụ**: Trưởng Nhóm/Trưởng Phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Mức lương thưởng hấp dẫn, phù hợp với năng lực làm việc
- Tham gia BHXH, BHYT đầy đủ theo luật Lao động
- Hưởng các chế độ phúc lợi, thưởng theo đúng quy định của Nhà nước và Công ty
- Làm việc trong môi trường năng động, có nhiều cơ hội trải nghiệm ở phân khúc khách hàng cao cấp

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Bachelor’s degree in Hospitality/Diploma or relevant field (or equivalent experience).
- In-depth understanding of luxury F&B operations, particularly Japanese fine dining
- Minimum 3-5 years of experience managing high-end restaurants, preferably in same category or F&B outlet in 5 star hotels
- Experience in Omakase or Japanese dining is more preferred
- Proven ability to manage all aspects of restaurant operations, including SOP development and financial controls
- Strong knowledge of Japanese culture, Japanese proficiency is a huge advantage (N3-N2).
- Professional English proficiency
- Excellent proficiency in POS, budgeting, and Microsoft Office
- Leadership Skills: Exceptional ability to inspire and manage a team to deliver excellence.
- Customer Focus: A keen sense of client preferences and the ability to adapt and exceed expectations
- Adaptability: Proven adaptability to clientele demand and market changes. Indicating an attitude of eager to learn and non-stop improvement mindset

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Nhà Hàng - F&B

Đại Học
Không yêu cầu