Account Manager/ Key Account Manager

**About the Role**- We are seeking a driven, proactive Key Account Manager in **Personal Home Care**to join our team in the **specialty personal home care** sector**.**This role **is pivotal in driving aggressive business growth by hunting for new business opportunities** and building a solid pipeline of prospective clients, alongside strengthening relationships with our key accounts.-
- We’re looking for someone with a strong commercial mentality who thrives in a dynamic environment and has the technical expertise and insights to act as a trusted advisor to our customers.-
- As a Key Account Manager, your focus will be on **expanding our market share** by identifying new customers, actively pursuing leads, and converting them into long-term partnerships. In addition to growing new accounts, you will also provide valuable technical guidance to existing customers ensuring Caldic and our Principals’ products are effectively positioned in the market.-
- This is an exciting opportunity for a highly motivated individual who is passionate about generating new business, creating innovative solutions and maximizing our customers’ success.

** Key Responsibilities**- ** New Business Development**:

- Strategically prospect and identify potential new business opportunities within the **Specialty Personal Home Care**sector, expanding our customer base and achieving ambitious growth targets.
- Develop and implement tactical plans to exceed sales quotas by relentlessly pursuing potential clients across assigned territories and verticals.
- Implement focused initiatives to capture new market share, moving quickly on leads and converting them into loyal customers.

** Account Management & Relationship Building**:

- Cultivate strong relationships with existing key accounts, ensuring their ongoing satisfaction and identifying additional growth opportunities.
- Develop a deep understanding of customer needs and demonstrate how our portfolio can support and enhance their business objectives.

** Segment Management & Growth**:

- Manage a diverse customer **in Personal Home Care**, with a dedicated focus on increasing market share, cross-selling and upselling within the segment.
- Create, monitor, and refine a pipeline of new customers while strategically managing existing accounts to maximize value and profitability.

** Technical Promotion & Support**:

- Champion our Principals' and Suppliers portfolio through technical promotion, delivering product insights and training to customers.
- Provide hands-on technical support and guidance, positioning yourself as an industry expert and trusted advisor.

** Market Representation & Networking**:

- Actively represent Caldic and our Principals at industry events, networking opportunities, and trade shows to strengthen our brand presence.
- Stay informed on industry trends and competitor activities, leveraging this knowledge to refine our approach and maintain a competitive edge.

** Performance Analysis & Reporting**:

- Prepare and present regular reports on account performance, new business wins, and market trends.
- Collaborate with internal teams to ensure alignment on customer satisfaction and seamless project delivery.-
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Job Requirements**- **Education**: Bachelor’s degree in science or related qualifications.
- **Experience**: Proven experience in the **specialty Personal Home Care**with a technical background and a minimum of **6-12** years in Sales or Business Development.
- **Sales Drive**: Strong commercial acumen with a track record of achieving or exceeding sales targets in a “hunter” sales role.
- **Relationship Skills**: Exceptional communication and interpersonal skills, with the ability to establish trust and rapport with customers.
- **Technical Knowledge**: Ability to effectively support product promotion, technical inquiries, and customer training.
- **Analytical Ability**: Strong problem-solving skills and the ability to analyze market and customer data to inform strategy.
- **Travel**: Willingness to travel within the assigned territory as needed to meet with customers.
- **Tool**: Proficiency in MS Office and CRM software.

** Key Personal Attributes**- **Customer-Oriented**: Highly focused on customer satisfaction and relationship building.
- **Results-Driven**: Demonstrates a strong focus on achieving sales targets and driving growth through new customer acquisition.
- **Industry Insight**: Deep knowledge of the industry and the competitive landscape.
- **Strategic & Tactical Selling**: Skilled in both consultative selling and closing techniques to drive new business.
- **Adaptable & Collaborative**: Ability to work independently and collaboratively within a team.
- **High Integrity**: Demonstrates ethical decision-making and trustworthiness in all interactions.

** Key Personal Attributes**- **Customer-Oriented**: Highly focused on customer satisfaction and relationship building.
- **Results-Driven**: Demonstrates a strong focus on achieving sales tar