Operation Intern

**About Intrepid Vietnam**

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

**Job summary**:We are looking for an organized and motivated Operations Intern with a strong work ethic, who is eager to learn new skills and processes. The Intern will work closely with the operations team, performing administrative tasks and providing assistance with projects as needed.

**Your Responsibilities** **Operations**:

- Assist with daily operations and administrative tasks, such as data entry, filling, documentary
- Assist with customer team with information’s service tasks, such as responding to customer team’s inquiries and processing orders
- Monitor and track inventory levels, ensuring that orders are fulfilled in a timely manner, manage return/refund process
- Assist with the development and implementation of operational processes and procedures
- Analyze and report on operation metrics and order fulfillment
- Assist with special projects as needed

**Qualifications**
- Bachelor’s degree in supply chain, operation, e-commerce business or related field, or equivalent experience
- Proficient in Microsoft Office Suite
- Good organizational and time management skills
- Strong analytical and problem-solving skills
- Able to work independently and as part of a team
- Detail-oriented with good communication and interpersonal skills

**What we offer**:

- Excellent and competitive compensation package
- Professional and open international working environment - culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
- You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
- Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
- You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem
- Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties_