HR Operations Specialist

**Description**

**The**opportunity**:
Performs day to day processing of HR requests related to one or more service lines (Employee Life Cycle, Integrated Talent, Global Mobility, Learning & Development, Compensation & Benefits, Payroll, People Analytics and HRIS) for an assigned group of employees handling also complex and escalated tasks. Ensures appropriate support for internal customers and deliver accurate and timely processing of information with all stakeholders and assures that quality controls like e.g. the 4-eye-check are carried out.

**How do you make impact**:

- You will prepare for employee onboarding (pre-employment screening (PES check); prepare offer letter; raise MyHR ticket to create new hire in the HR system (Hinext); conduct orientation training; announce the new employee on their 1st day, etc. For outsourced staffs, arrange health check up and conduct orientation training for them, make sure the staff is created in Hinext as well.
- You will collect resignation letter from employee; make sure that the employee is terminated in Hinext; collect Separation check list/ Exit interview/ non-disclosure declaration form from employee on/before their last working day; issue Decision of Termination. For outsource staffs, coordinate with vendor to terminate employee in accordance with local laws.
- You will keep track of probationary period, labor contract term to prepare contract renewal in a timely manner in accordance with the local laws (raise MyHR ticket to GBS team to send reminder to Manager/ HRBPs, issue the new contract, file the duly signed/stamped documents, update new contract end date in Hinext). For outsource staffs, coordiate with vendor to renew labor contract on time as well.
- You will deliver HR Service support to the HR community, managers, and employees as requested via MyHR ticket. Administrate local ServiceNow tickets and ensure timely closure of tickets.
- You will maintain a high level of data quality and accuracy in the systems. Provides on-demand reports related to the process when required. Manage personnel file (filling hard copy as well as scanned copy).
- You will support support payroll tasks as assigned by manager and also support HR Time related activities and queries.
- You will recommend enhancements and simplification of existing processes and procedures based on feedback and experience with customers. Leads some process improvement activities and participates in various quality control and audit activities.
- You will recommend, develop and assist in implementation of special programs in area of functional specialty. Supports HR cross-functional initiatives in area of functional responsibility.
- Cross-countries support in SEA as and when required. Require supporting project or assignments initiated by Global, if any. Other tasks as assigned by manager/ CHR.
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

**Your background**:

- You hold Bachelor's or master’s degree.
- At least 2-3 years of experience in HR Operations
- Full time position and hybrid work arrangements can be considered.
- Experience in HR Shared Services for a Global Company will be an added advantage.
- Experience in onboarding, document control, ServiceNow and HR Operations, an added advantage
- Experience in absence and attendance system.
- Proficiency in Ms Office, along with organizing, coordinating and analytical skills.
- Able to work in teams, able to work independently, work within deadlines and be process oriented will be an ideal fit.
- Good in stakeholders and vendors management
- Strong verbal and written in English communication skills is a must
- Able to handle multi-tasks and work under tight timeline

**More about us**:
At Hitachi Energy Vietnam, we offer a suite of employee benefits to complement our pay offering, supporting employees’ financial, physical and mental wellbeing:

- 16 days annual leave, flexible working policy.
- Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual vaccination, summer outing.
- Growth possibility: Learning and development platform, career movement opportunity within organization.
- Possibility to gain experience in international environment.
- Possibility to work for industry leader for green energy solution.