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UX Researcher

2 weeks ago

Ho Chi Minh City, Vietnam Zalo Full time

**What you will do**:

- Design and conduct user research to evaluate new and current products;
- Conduct qualitative studies, including field observation and interviews, remote and in-person usability studies;
- Design quantitative studies, including experiments and surveys;
- Identify and explore new opportunities before they make it onto the drawing board;
- Collaborate closely with other researchers, designers, product managers, and engineers;
- Adapt and innovate research practices to meet the team’s needs under tight time frames;
- Synthesize and communicate research findings to support business decisions;
- Gain understandings of Zalo and Media users in Vietnam and other countries;
Communicate results and illustrate suggestions in compelling and creative ways.

**What you will need**:

- Bachelor Degree in Computer Science/ Human Computer Interaction/ Experimental Psychology, or a related field;
- At least 2 year of experience in applied product research or experience on user research activities: Market research, User research, Experience Research/Evaluation;
- Mastery of research methods of both qualitative or quantitative research will be an advantage;
- Ability to ask, as well as answer questions;
- Demonstrate an ability to plan and conduct research in close collaborations with people in a variety of expertise, including design, engineering, and product management;
- Ability to clearly, concisely, and persuasively communicate research findings verbally and in writing;
- Demonstrate a strong drive to explore and define research opportunities throughout the company.