Sales Coordinator

Are you a traveler, innovator, doer, and thinker? Do you believe education can open the world? If so, this could be your next career adventure

**About the Role**:

- As our new Sales & Support Coordinator in EF’s Vietnam Sales Team, you’ll take the first steps toward a rewarding career in sales, customer service, and marketing - all while having fun at work. This role is your gateway to leadership, teaching you the foundations of running a successful business, becoming a top seller, and preparing you for an international career. You’ll join a dynamic, ambitious, and supportive team that thrives on reaching new goals together.

**Your Responsibilities**:

- In this exciting role, your days will be varied and full of opportunities to make an impact:

- Hit admissions or enrollment targets through telephone and face-to-face consultative selling and quality CRM effort with students, parents, universities and organizations.
- Meet daily KPIs including number of calls, appointments, and consultations.
- Provide relevant info, advise, and quality services throughout the customer journey to ensure high customer satisfaction.
- Liaise with EF overseas academic and production teams to ensure we deliver our promises and solve students' problems in a professional and timely manner.
- Organize and host onsite and offsite events (including information-seminars, fairs, school talks, university speeches, student parties, alumni activities) to boost brand awareness, generate new leads, drive referrals, and create student communities.
- Manage student admins from start to end including pre
- and post-departure customer service (e.g. flights, accommodation, visa, student documents, invoices, tuition payments)
- Handle after-hours student cases in case of emergency

**Who Are We Looking For?**:

- We’re searching for a motivated, goal-oriented individual who embodies:

- Fluency in both Vietnamese and English, written and spoken.
- A strong interest in sales or prior sales/customer service experience.
- Previous experience in travel-related or education industries a bonus but not essential (e.g. study abroad agencies, tourism, school admissions, etc.)
- A balance of team spirit and a competitive edge to reach targets.
- Leadership potential with a desire to grow and develop.
- Excellent communication and interpersonal skills.
- If you’re a self-starter with a “can-do” attitude and a strong work ethic, we want to hear from you

**What We Offer**:

- A dynamic role in a global company with big ambitions, passion, and a supportive culture.
- An informal, fast-paced work environment with high energy and lots of laughter.
- Comprehensive training, personal and professional development opportunities, and a clear pathway for future career growth - both in Vietnam and internationally.
- A chance to work with a team that values innovation, collaboration, and making a difference in the world of education.

**Start date**

**Application**
- About EF Education First
- At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.
- When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.