IT Business Analyst, Based in da Nang

KMS Technology was established in 2009 as a U.S.based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise.

We pride ourselves on creating brilliant solutions for our clients by leveraging deep expertise, advanced technologies, and delivery excellence—achieving a shared success where everyone can reach their fullest potential. We believe that the business success we contribute to reflects our commitment to making a difference for our community, providing solutions that create long-lasting impacts within 3 main business sectors:

- ** Enterprise software development services**:Leverage software domain expertise to help clients make better business decisions in technology platforms, increase speed-to-market, and gain critical development support through innovative technology solutions
- ** Healthcare technology solutions**: Build transformative next-gen technologies to solve healthcare’s most challenging problems, providing innovative tools and expertise to providers, payers, life sciences, and medical technology vendors
- ** Banking, Financial Services & Insurance (BFSI) technology solutions**:Empower BFSI businesses to embrace the digital finance revolution and expedite clients’ journey towards complete digitalization, technology consulting, data analytics, software development, and software quality

**Responsibilities**:

- Work with project team members and others if any
- Communicate with client counterparts if any
- Assess the client’s business needs and business processes (current and future)
- Interview the domain experts at the client company to capture all relevant domain knowledge
- Document the product’s vision and the project’s scope
- Document the client’s business requirements in detail, (requirement specifications) with all assumptions and caveats included
- Define quality attributes, external interfaces, constraints, and other non-functional requirements
- Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards.
- Participate in peer reviews and inspections of requirements documents
- Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
- Serve as an internal point of contact for the development team whenever requirements need to be clarified

**Qualifications**:

- At least 3 years of experience in business analysis, IT background
- Good command of English communications skills (speaking, listening, reading and writing)
- Possess basic & Discrete knowledge and perform basic requirement gathering/management work mostly independently and require supervision for more complex work
- Knowledge of software development process, especially software requirement analysis
- Solid understanding and using BA design tools including Figma-UI/UX, Visio, Miro, etc.
- Good listening and interviewing skills to understand a customer’s business environment and processes
- Ability to document business requirements in an accurate, unambiguous and succinct fashion
- Good presentation and client relation skills
- Good organizational, analytical, as well as oral and written communication skills
- Aptitude to learn and understand new and emerging technologies
- Personal qualities: team-oriented; thorough, paying attention to details, creative

**Benefits and Perks**:
**_ Perks You'll Enjoy_**
- Working in one of the Best Places to Work in Vietnam
- Building large-scale & global software products
- Working & growing with Passionate & Talented Team
- Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting
- Attractive Salary and Benefits
- Two performance appraisals every year
- Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia.
- Flexible working time
- Various training on hot-trend technologies, best practices and soft skills
- Premium healthcare insurance for you and your loved ones
- Company trip, big annual year-end party every year, team building, etc.
- Fitness & sports activities: football, tennis, table tennis, badminton, yoga, swimming
- Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,
- Free in-house entertainment facilities (foosball, ping pong, gym ), coffee, and snack (instant noodles, cookies, candies )

And much more, join us and let yourself explore other fantastic things