Credit Card Acquisition Senior Executive
1 week ago
**Nơi làm việc**: - Hồ Chí Minh (Quận 1) **Cấp Bậc**: - Nhân viên **Hình Thức**: - Nhân viên chính thức **Bằng Cấp**: - Cao đẳng **Kinh Nghiệm**: - 1 - 3 Năm **Mức Lương**: - Lương thỏa thuận **Ngành nghề**: - Dịch vụ ngân hàng và Tài chính cá nhân, Ngân hàng **Phòng Ban**: - Phát triển Sản phẩm/ Thẻ **Hạn chót nhận hồ Sơ**: - 17/08/2025 **Người Liên Hệ**: **Phúc Lợi**: - Bảo hiểm - Phụ cấp - Thưởng - Chăm sóc sức khỏe - Đào tạo - Tăng lương - Chế độ nghỉ phép **Mô tả công việc**: Support the credit card acquisition and onboarding process by coordinating sales support activities, managing after-sales programs, and collaborating with cross-functional teams to enhance customer experience. This role is critical in ensuring the smooth delivery of credit card products to customers and driving post-sale engagement. **Sales Support Operations**: - Assist sales teams with tools, materials, and processes to ensure smooth credit card acquisition. - Monitor daily sales performance reports and identify process gaps or support needs. **After-Sales & Usage Program Coordination**: - Coordinate welcome/onboarding programs to guide new customers on how to use their credit cards properly (activation, usage, payment, limits). - Design or support campaigns to increase first-time usage and recurring spending. - Track program effectiveness and customer engagement behavior post-acquisition. **Stakeholder Collaboration**: - Work closely with teams to improve customer onboarding flow and system journeys. - Proactively gather feedback from stakeholders and suggest enhancements to processes or systems to reduce drop-offs and improve approval rates. **Process Improvement**: - Propose enhancements that simplify the journey for customers. **Yêu cầu công việc**: - 1-3 years of experience in the credit card business. Experience in a credit card team of finance company is a plus. - Familiarity with credit card workflows, customer behavior, and onboarding practices. **Skills & Competencies**: - Good coordination and communication skills with internal teams and sales staff. - Analytical mindset and comfortable working with basic reports or dashboards. - Proactive, solution-oriented, and customer-focused attitude. - Basic understanding of credit card products, system. **PHÚC LỢI** Mirae Asset Finance Viet Nam aims to build a "Professional - Friendly - Effective" working environment. Our strategic objective is to provide a working place with attractive package, growth opportunity, and sustainable development. - Attractive packages with 13th salary year-end bonus and a week trip to Korea in order to recognize all your good performance and effort at MAFC. - 15 days annual leave. - Annual health check, company events. - Annual healthcare insurance package from senior level and above. - Young and proactive environment; no barriers, no limitation for new idea. - Flexible internal career opportunity.
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