Data Insights Specialist
2 weeks ago
We are seeking a skilled Schedule Optimization Expert to join our Moderation team at Gear Inc. Key responsibilities include:
- Monitoring real-time work volume and schedule conformance to optimize staffing resources.
- Coordinating same-day and short-term offline event scheduling for moderation agents while maintaining performance standards.
- Analyzing trends such as volume, AHT, latency, utilization, shrinkages, and attendance to identify potential overstaffing/understaffing conditions.
- Communicating center performance and information through reports and updates.
Requirements:
- University degree in a relevant field, such as data analysis.
- Minimum 1 year of experience in a relevant position.
- Proficient English communication.
- Ability to create and analyze quality reports.
- Strong decision-making skills and advanced knowledge in real-time management analysis.
- Excellent data analysis skills and logical thinking mindset.
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Big Data Architectural Specialist
4 hours ago
Hanoi, Hanoi, Vietnam Dikshatek Full timeWe are thrilled to offer a challenging opportunity for aspiring data professionals at Dikshatek. As a Big Data Architectural Specialist, you will be at the forefront of delivering world-class data analytics infrastructure and solutions, utilizing cutting-edge data processing pipelines.Job DescriptionKey Responsibilities:Collaborate with solution architects,...
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Real-time Data Insights Specialist
4 hours ago
Hanoi, Hanoi, Vietnam Gear Inc Full timeJob SummaryWe are seeking a skilled Real-time Data Analyst to join our Moderation team at Gear Inc. in Hai Ba Trung, Hanoi. As a key member of our team, you will be responsible for analyzing real-time work volume and schedules to optimize staffing resources.
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Senior Data Infrastructure Specialist
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Content Training Specialist
1 week ago
Hanoi, Hanoi, Vietnam Gear Inc Full timeJob SummaryGear Inc is seeking a skilled Content Training Specialist to join our team. This role will report directly to our Training Manager and involves conceptualizing, creating, and delivering training sessions based on data and research.
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Data Engineer
1 month ago
Hanoi, Hanoi, Vietnam Dikshatek Full timeUnlock the Power of Data with DikshatekWe're seeking a talented Data Engineer to join our Data Analytics Team and help us deliver world-class data analytics infrastructure and solutions. As a key member of our team, you'll be responsible for designing, implementing, and optimizing big data warehousing and DataLake challenges on a massive scale, leveraging...
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Data Engineer
4 weeks ago
Hanoi, Hanoi, Vietnam Dikshatek Full timeJoin Our Data Analytics TeamWe're excited to offer a unique opportunity for talented Data Engineers to collaborate with our esteemed customers and deliver world-class data analytics infrastructure and solutions.Key Responsibilities:Work closely with Solution Architects, Data Analysts, and Data Scientists to design, implement, and tackle big data warehousing...
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Data Engineer
1 month ago
Hanoi, Hanoi, Vietnam Dikshatek Full timeUnlock the Power of Data AnalyticsWe're excited to offer a unique opportunity for talented Data Engineers to join our Data Analytics Team at Dikshatek. As a Data Engineer, you'll play a crucial role in delivering cutting-edge data analytics infrastructure and solutions, leveraging the latest data processing pipelines for our esteemed customers.Key...
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Data Engineer
1 month ago
Hanoi, Hanoi, Vietnam Dikshatek Full timeUnlock the Power of Data AnalyticsWe're excited to offer a unique opportunity for talented Data Engineers to join our Data Analytics Team at Dikshatek. As a Data Engineer, you'll play a crucial role in delivering cutting-edge data analytics infrastructure and solutions, leveraging the latest data processing pipelines for our esteemed customers.Key...
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Data Engineer
4 weeks ago
Hanoi, Hanoi, Vietnam Dikshatek Full timeJob Title: Junior Data EngineerWe are seeking a highly skilled Junior Data Engineer to join our Data Analytics Team at Dikshatek. As a Junior Data Engineer, you will play a key role in designing, implementing, and delivering world-class data analytics infrastructure and solutions.Key Responsibilities:Collaborate with Solution Architects, Data Analysts, and...
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Quality Assurance Specialist
2 weeks ago
Hanoi, Hanoi, Vietnam Dikshatek Full timeAt Dikshatek, we seek a skilled Quality Assurance Specialist to join our team. Key responsibilities include:Designing, testing, and implementing security measures to protect applications and data.Executing tests and generating detailed reports.Creating and updating test design specifications based on requirements.Utilizing an automated bug tracking system to...
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Highly Skilled Data Solutions Developer
2 weeks ago
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Automation Testing Specialist
3 days ago
Hanoi, Hanoi, Vietnam Dikshatek Full timeWe are seeking a skilled Automation Testing Specialist to join our team at Dikshatek.Job Description:The ideal candidate will have experience in creating automated tests, executing, and monitoring them as required. They will work with local and remote team members to gather information needed to improve the testing effort. Additionally, they will collaborate...
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Workforce Planning Specialist
1 month ago
Hanoi, Hanoi, Vietnam Gear Inc Full timeJob Title: Workforce AnalystAt Gear Inc, we are seeking a highly skilled Workforce Analyst to join our team. As a Workforce Analyst, you will play a critical role in analyzing and forecasting workforce capacity to perform workforce planning and scheduling for our BPO team.Key Responsibilities:Develop and maintain accurate workforce plans, including...
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Training Specialist
3 weeks ago
Hanoi, Hanoi, Vietnam Gear Inc Full timeJob SummaryWe are seeking a highly skilled Training Specialist to join our team at Gear Inc. As a key member of our training department, you will be responsible for developing and delivering training programs to ensure our content moderators have the necessary skills to excel in their roles.Main Responsibilities:Design and deliver training sessions based on...
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Training and Development Specialist
4 days ago
Hanoi, Hanoi, Vietnam Gear Inc Full timeCompany OverviewGear Inc is a leading company in the Content Moderation industry, providing services to clients worldwide. Our team of experts works closely together to deliver high-quality results, and we are seeking a motivated individual to join us as a Training and Development Specialist.SalaryThe estimated salary for this position is between $45,000 and...
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Workforce Planning Specialist
3 weeks ago
Hanoi, Hanoi, Vietnam Gear Inc Full timeJob SummaryWe are seeking a highly skilled Workforce Analyst to join our team at Gear Inc. As a Workforce Analyst, you will play a critical role in analyzing and forecasting workforce capacity to perform workforce planning and scheduling for our BPO team.Key ResponsibilitiesDevelop and maintain accurate workforce forecasts to ensure optimal staffing...
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Training Specialist
1 month ago
Hanoi, Hanoi, Vietnam Gear Inc Full time{"h1": "Moderation Trainer Role at Gear Inc", "p": "We are seeking an experienced and motivated individual to fill the role of Moderation Trainer at Gear Inc. This position will report directly to our Training Manager and will be responsible for creating and delivering training sessions to our team members. Responsibilities: * Conceptualize and develop...
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Training and Development Specialist
2 weeks ago
Hanoi, Hanoi, Vietnam Gear Inc Full timeAbout this roleWe are seeking an experienced and motivated individual to fill the position of Moderation Trainer at Gear Inc. This role will report directly to our Training Manager.This is a challenging opportunity for someone who is passionate about training and development and wants to make a meaningful contribution to our team.ResponsibilitiesDevelop and...
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Technical Tester
2 weeks ago
Hanoi, Hanoi, Vietnam Dikshatek Full timeJob DescriptionWe are seeking a skilled Technical Tester to join our team in Hanoi. As a Quality Assurance Specialist, you will be responsible for designing, testing, and implementing security measures to protect applications and data. Your tasks will include executing tests, creating test reports, and performing bug reporting using an automated bug tracking...
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Economist - Infrastructure Specialist
3 weeks ago
Hanoi, Hanoi, Vietnam international finance corporation Full timeInfrastructure Economist PositionWe are seeking an experienced economist to join our team at the International Finance Corporation (IFC), a member of the World Bank Group. The IFC is the largest global development institution focused on the private sector in emerging markets, working in over 100 countries to create markets and opportunities.The Economics and...