Training and Development Specialist
17 hours ago
Company Overview
Gear Inc is a leading company in the Content Moderation industry, providing services to clients worldwide. Our team of experts works closely together to deliver high-quality results, and we are seeking a motivated individual to join us as a Training and Development Specialist.
Salary
- The estimated salary for this position is between $45,000 and $60,000 per annum, depending on experience.
Job Description
This role will involve conceptualizing training sessions based on data and research, creating training strategies and initiatives, testing and reviewing created training methods, maintaining a database of all training sessions, instructing employee training and onboarding, reviewing employee performance and learning, conducting training classes on policy/product, and responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues.
Key Skills and Qualifications
- Bachelor's degree in any related field;
- Proficient in English with at least C1 level proficiency;
- At least 1-2 years' experience in training; solid training and coaching skills experience;
- Experience working in the BPO industry is a plus;
- Needs Analysis knowledge and/or experience is a plus;
- Proficient skills with MS Office (Word, Excel, PowerPoint), Google Drive, and Internet applications;
- Ability to communicate clearly and concisely, both oral and in writing;
- Knowledge of people learning patterns to design programs with excellent efficiency;
- Personal traits and self-management skills required to manage unique risks and a fast-paced work environment.
Benefits
- Attractive salary, night shift allowance, and annual salary review;
- Premium Healthcare and Mental Health Care service for you, 100% covered by Gear Inc;
- Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
- Annual health check, annual flu vaccination;
- Summer vacation (Paid days off and bonus);
- Paid leave (12 days/year).
Working Environment
We offer an international, fun, and professional working environment where you will work closely with experienced Vietnamese and foreign experts and managers to promote services all over the world. We value our employees and provide opportunities for continuous training and career development.
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