Room Attendant

4 months ago

Ho Chi Minh City, Vietnam Vinpearl Landmark 81, Autograph Collection Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Responsible for the cleanliness of assigned guest rooms and service areas.
- Respect guest privacy when room is on “Do not disturb” status
- Offer all possible assistance to guests and respond to guests request
- Cleans and supplies guest rooms according to standards and procedures
- Ensure master keys are kept secure at all times
- Keep trolley neat and adequately supplied
- Maintain all equipment in good working condition
- Keep linen room neat and in good order
- Report any loss or damage of linen, furniture, fixture or equipment to the Floor Shift leader
- Report maintenance deficiencies to the Floor Shift leader
- Report for duty punctually wearing the correct uniform and name badge at all times
- Provide a courteous and professional service at all times
- Maintain good working relationships with own associates and all other departments
- Does turndown service when required
- Deliver high quality service to guests
- Ensure guest needs and reasonable requests are met
- Seek opportunities to continually improve guest service
- Take appropriate action to resolve guest complaints
- Promote the hotel products and services
- Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
- Adhere to the hotel’s security and emergency policies and procedures
- Adhere to hotel cleaning and maintenance programs
- Ensure a high level of cleaning is maintained in work area
- Carry out other tasks as directed by your supervisors

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Get competitive salary & service charge
- Have 12 annual leave days for a working year
- Work 5 days per week - 2 days off per week
- To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance
- Get 24/24 accident insurance during the term of the hotel contract

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Profile of Competency: Good knowledge for using chemicals and clean rooms
- Education: Graduate from high school and skill training school.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Buồng Phòng,Lao Công/Tạp Vụ,Nhà Hàng/Khách Sạn

Trung cấp - Nghề
Không yêu cầu

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