[se - Hybrid/hcm] Senior Backend Engineer (Nodejs)

3 months ago

Ho Chi Minh City, Vietnam Gata Global Full time

**About Company**

The company is an engineering and defense enterprise that serves military and commercial customers in many countries across the world through four major businesses: aerospace, land systems, electronics, and marine.

**Job overview and responsibility**

As a Back-End Engineer, you will play a crucial role in maintaining, enhancing, and optimizing our system to ensure its seamless performance and reliability. Your expertise will be vital in delivering exceptional service to our customers and ensuring the smooth operation of our platform.
- **Bug Fixing and Enhancements**:Collaborate with cross-functional teams to identify, troubleshoot, and implement solutions for system defects and enhancements. Utilize your expertise in JavaScript (NodeJS), and HTMthe L/CSS to resolve technical issues and improve system functionality.
- **Service Level Agreement (SLA) Adherence**: Be a key contributor in fulfilling the Service Level Agreement by promptly addressing technical issues and deploying system engineers to site as necessary.
- **Defect Resolution**:Take ownership of defect reports from customers and ensure that these issues are resolved within the stipulated SLA period.
- **Change Request Implementation**: Participate in the identification, evaluation, and implementation of change requests, contributing to the continuous improvement of the system.
- **Routine Maintenance**: Undertake regular monthly maintenance activities, including preventive, corrective, and ad-hoc tasks, to uphold the system's stability and optimal performance.
- **System Performance and Reliability**:Play a pivotal role in diagnosing and addressing system bugs, downtimes, user-related problems, and performance issues that hinder users from utilizing the system as intended.

**Required skills and experiences**
- **Proven 4+ years of experience as a Back-End Engineer or in a similar role.**:

- Proficiency in the following technologies:

- JavaScript, particularly NodeJS.
- HTML/CSS for web interface design and development.
- Strong analytical and problem-solving skills to troubleshoot technical issues effectively.
- Good English communication skills to collaborate with cross-functional teams and convey technical concepts to non-technical stakeholders.
- Prior experience in adhering to SLAs and delivering high-quality service to customers.
- Ability to work both independently and as part of a team, demonstrating strong teamwork and collaboration.
- Detail-oriented mindset and dedication to delivering reliable solutions.
- Bachelor's degree in Computer Science, Information Technology, or a related field.

**Preferred skills and experiences**
- Graduated from top tech universities such as (Bach Khoa, UIT, University of Science, etc.)
- Strong problem-solving skills and a proactive approach to addressing challenges.

**Reporting to**

Delivery Manager, dotted line to Singapore team.

**Benefits**
- Exclusive chance to work on a new project (1B+ USD value)
- Meal & transportation allowance
- 13th salary
- 14 annual leave days
- Laptop provided
- Ability to travel occasionally to co-work with the team in Singapore
- Growth and learning opportunities
- Social and Health insurance under Vietnamese Labor Law (Full social insurance)

**Working mode**

Mon-Fri 8:00-17:00 (Lunch break: 12:00-13:00)

Flexibility to hybrid work (2-3 days at the office - 4 days/week during probation)

**Interview process**

Online

1st interview: Delivery Manager > 2nd interview: Singapore team

**Location**

District 1, HCMC

Loại hình công việc: Toàn thời gian

Lương: Lên đến 65.000.000₫ một tháng

Ability to Commute:

- Ho Chi Minh City (Bắt buộc)

Ability to Relocate:

- Ho Chi Minh City: Relocate before starting work (Bắt buộc)

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