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UX Design Manager

4 weeks ago

Thành phố Hồ Chí Minh, Vietnam Zalo Full time

Hồ Chí Minh

Full-time

Over 100 million people using Zalo, which means jobs here offer countless ways to make an impact in a fast growing organization.
Zalo was built to strengthen relationships through shared experiences. Our app has played a critical part in forming meaningful communities in Vietnam and other countries where people can connect with each other and chat/share what matters most to them.

**What you will do**:

- **User-centric & strategy**:

- Develop and implement UX Strategies and best practices.
- Scale the user-centric design discipline across the design team and play the role of a collaboration between the Design, UX Research, Product Management, and Engineering teams.
- Play a key role in user understanding practices & methods in order to fully understand user needs and behaviors, define problems, and develop ideas for solutions.
- **Process**:Build, maintain, and enhance thedesign process for better UX quality, efficiency, and team collaboration.
- **Continual improvement**:Take charge and explore new trends and ideas to re-imagine product designs and work on ground-breaking strategic improvements to the designs.
- **Management & leadership**:

- Facilitate a design review and UX audit sessions, help the design team explore deeply UX solutions to search for usability problems, and identify areas to improve.
- Accountable for people management. Responsibilities include actively participating in hiring, training, and evaluating team members. To work with individual team members for performance improvement and career plans.
- Be both a creative inspiration for the team and a hands-on coach with well-rounded professional and soft skills.

**What you will need**:

- Willingness to make changes and help our products to achieve more explosive growth.
- At least **8 years** of mobile product design experience and at least **3 years of management experience.**:

- Previous experience in a senior design role at internet/mobile tech companies, **especially mobile app design**, where you established a history of significant design work.
- Excellent organization and analytical skills and experience in product strategic planning.
- Demonstration of an ability to plan and conduct design research in collaboration with various teams including User research, Data analysis, Software engineering, and Product management.
- Being known for building, managing and training successful design team(s).