Sourcing, Operations

5 months ago


Ho Chi Minh City, Vietnam Shopee Full time

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Preparation of Purchase Orders based on approved Requisitions and selected Clients.- Coordinate with Clients to ensure firmed orders are delivered in full and on time and error-free.- Collect all supporting documents to prepare payment requests and partner with finance- Working directly with Clients and internal departments for inventory controls.- Coordinate with Business Development team and Warehouse to arrange goods arrival information.- Monitor product availability & stock allocation.- Process all Clients’ operational requests.- Manage Client contracts and relationships. Identify and resolve Client performance issues.- Maintain and develop relationships with Clients, to be the main point of contact to solve Operational issues.- Guide internal team through internal process, support them in using Purchase management system and other related systems.- Other projects as assigned & Ad-hoc requests from team lead.**Requirements**:

- At least 2 years of experience in procurement/purchasing for retails, logistics, warehouses in multinational companies.- BA of Supply Chain Management, Economics / Business, Foreign Trade- Critical thinking - Negotiation - Problem-Solving - Decision Making - Project Management- Business Analytics, Analytical Thinking, Presentation- Interpersonal skills - Excellent ability to work and communicate in multi-functional team and multiple stakeholders.- Fluent in written and spoken English.- Familiar with report and managing process.- Able to use MS Office and Google sheets smoothly- Good attitude and adaptability to changes- Comfort of working 50% via phone


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