Project Management Lead

3 weeks ago

Ho Chi Minh City, Vietnam Shopee Full time

DepartmentOperations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- As the Lead of the Project Management Office for Business Transformation, you will initiate and manage all high-impact projects in Shopee Xpress. Project types include (but not limited to) establishing new facilities, installing automation capability, launching new product lines, etc.
- Be the lead of change management agent to all the organization on projects.
- Approach projects with calculated risk assessments, provide and implement mitigation plans as required.
- Analyze project proposals (internal and vendors) to determine time frame, funding limitations and appropriate process for accomplishing projects.
- Build financial models for business cases of projects relating to Capex investments.
- Provide and enable project prioritization, management information, financial reporting, resource planning, decision making, and recruitment.
- Lead a mid-size team and supervise all projects in the pipeline; ensuring project on-time delivery and within budget
- Perform team member supervision including performance management, career growth and development
- Provide leadership and motivation to project team members throughout the project life-cycle, and confer with project staff to outline work plan.
- Manage multiple stakeholders from varied departments to achieve business goals and report to updates to the Head of SPX, company CEO, Regional teams, etc.
- Collaborate with respective departments to do post implementation reviews to ensure compliance to the original investment plan.

**Requirements**:

- Can demonstrate excellent leadership; could coach and provide constructive feedback to improve team capability and project excellence.
- Can establish a new process or business approach to sustainably deliver expected business results
- Excellent stakeholder management skills and ability to multitask
- Excellent communication skills (both verbal and written). The ability to articulate to senior management project and its updates.
- Familiar with common financial models and practices (such as NPV and Cash-flow analysis, break-even point analysis, IRR, ROI, etc.)
- Proactively seek for information and can think on one’s feet when there’s ambiguity, issues, challenges. Be a change management agent.
- 5-7 years experience in positions related to Process Improvement, Business Intelligence, business transformations, Project Management... in large-scale companies is a plus (Generalist is preferable)
- Able to work independently and deliver quality work on time in a dynamic work environment
- Fluent in English and other office skills

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