Expert, IT Network

4 weeks ago

Hà Nội, Vietnam Techcombank Full time

Techcombank

***
- C5 Building Tower, D’Capitale Tower, 119 Tran Duy Hung, Cau Giay, Ha Noi- At office- Posted 2 hours ago- Skills:

- Security

English

Networking

**Top 3 reasons to join us**:

- Top-tier banking environment in Vietnam
- Challenging opportunities for the “Greater” You
- Attractive career path and benefits

**Job description**:

- Job Purpose
The IT NETWORK & SECURITY Operation Expert is responsible for providing NETWORK & SECURITY expert knowledge in the NETWORK & SECURITY infra operation to ensure the stability and performance of the systems.
**_1. To prevent the incidents & problems from happening by:_**
- Proactively address weaknesses, risks and problems on the NETWORK & SECURITY infra then have remediation plan to mitigate it to improve quality of services.
- Periodically review and assess the weaknesses, risks of the NETWORK & SECURITY infra.

**_ 2. Manage & hands-on incidents/problems solving activities:_**
- Manage the troubleshooting and directly handle the incidents & problems relating to the NETWORK & SECURITY infra.
- Analyze and conclude the root cause of the incidents & problems, define & implement the solutions to recover the services quickly and prevent them from repeating.
- Train and support.
- Improve the operating processes and tools.
- Monitor & report out the compliance of the operation activities in real-life.

**Key Accountabilities (1)**
- Collaborate with the appropriate departments to deeply understand the NETWORK & SECURITY infra, as a basis for the efficient and stable operation of services.
- Analyze and propose improvements upon technology and standards across the organization.
- Participate in training courses to remain up-to-date and knowledgeable in terms of industry trends and emerging technologies for IT operation support.
- Provide advice, trainings, and supports to people in the NETWORK & SECURITY operation function.
- Participate as a key member in the incident response team to directly drive incident/problem handling progress and also responsible for analyzing and concluding the root cause of the incidents and problems; define and implement the solutions to recover the services quickly and prevent them from repeating.
- Develop methodology and assessment plan to proactively address weaknesses, risks and problems on the NETWORK & SECURITY infra, then provide remediation plan to improve quality of services.
- Creatively and independently provide resolutions to technical problems in a productivity and quality of service manner.
- Monitor and report out the compliance of the operation activities in real-life.
- Report periodically to the Director of Infrastructure Services Excellent Center.

**Key Accountabilities (2)**
- Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in the NETWORK & SECURITY infra operations.
- Ensure that team members fulfill their commitments on service quality and comply with the Bank's regulations and policies

**Your skills and experience**:

- A bachelor’s degree in computer science or a related field.
- Advanced certification such as CCNP, CCIE, CISSP, CEH, CISM, etc. is an advantage.
- A minimum of 8 years' experience as a NETWORK & SECURITY operator.
- Proficiency in design, build and operate the bank network & security infra.
- Analytical mindset and good problem-solving skills.
- Excellent verbal and written communication skills.
- Highly organized and responsible.
- Capable of working under pressure.
- Up-to-date with trends and developments in network & security infra administration.
- English, according to TCB's regulations in each period.

**Why you'll love working here**:
**WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?**
- Investing **over 300 million USD** to develop large-scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
- You will grow with Techcombank by having the opportunity to learn from **top experts** from across the world
- Techcombank provides a **rewarding remuneration structure** that commensurate with your achievement and contribution
- Techcombank is the **Top 2 Best place to work **in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday, Year End Party, etc.

**Techcombank**:
Techcombank
- The leading commercial bank in Vietnam
- Company type
- IT Product
- Company industry
- Banking- Company size
- 1000+ employees
- Country
- Vietnam- Working days
- Monday - Friday
- Overtime policy
- No OT

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