Consultant Team Providing In-depth Technical

2 months ago


Việt Nam, Vietnam IPSC Full time

**Scope of Work**

**A consultant team providing In-depth Technical Assistance for Thanh Giong Computing JSC.,**

**to Scale-up Digital Transformation - Deployment of Enterprise Resource Planning (ERP) Solution**

**Background**

The purpose of the USAID Improving Private Sector Competitiveness (IPSC) Activity is to remove constraints and build the competitiveness of small and growing businesses (SGBs) in Vietnam, including those led by vulnerable populations. With this activity, USAID/Vietnam is supporting Vietnam’s competitiveness: _vertically_ at the policy, market, and firm-level; and _horizontally_ by working along the entire spectrum of enterprise growth models, from household businesses transforming into registered firms to small firms on the cusp of scaling up. Deloitte Consulting LLP (“Deloitte”) is implementing this Activity on behalf of USAID. The Agency for Enterprise Development (AED) of the Ministry of Planning and Investment (MPI) is the Vietnam Government counterpart of IPSC.

IPSC is made up of four interrelated Objectives:

- **Objective 1.** Building business management capacity of SGBs, including those led by vulnerable populations, particularly women and ethnic minorities.
- **Objective 2.** Improving efficiency and productivity by promoting innovation, technology adoption, and sustainable business models.
- **Objective 3.** Enhancing business enabling environment for a broad-based inclusive economy.
- **Objective 4.** Strengthening business-to-business (B2B) and cross-sectoral linkages.

**Summary of Activities**

IPSC is committed to empowering Small and Growing Businesses (SGBs) through targeted digital transformation initiatives. By complementing existing government support programs, IPSC offers customized technical assistance tailored to each SGB's specific needs. Implemented since mid-2022, the "Digital Asset Optimization for Business" support program aims to equip SGBs with the tools and knowledge necessary to integrate and optimize digital assets, driving transformative business growth. This includes successful implementation of digital solutions in more than 43% of all SGBs participated, facilitated through 10 training courses reaching 428 SGBs with over 700 participants receiving technical assistance, and coaching sessions provided to 79 SGBs of which more than 20 successfully deployed its digital solutions.

Several SGBs have emerged as successful case studies, demonstrating the transformative power of digital transformation. Nhon Hai Purple Shallot Cooperative, Tam Chien, An Viet Mechanical, HN Green Farm and many others have successfully implemented their digital transformation roadmaps, leading to significant advancements in sales and marketing, product traceability, digital visibility, and overall business performance. These success stories inspire other enterprises to embark on their own digital journeys, unlocking the potential for growth and innovation.

**Overall O**bjective**

IPSC is requesting a group of two (02) consultants to provide intensive support and coaching to Thanh Giong to scale-up the digital transformation within its organization by successfully deploying ERP. The in-depth technical assistance must ensure SGBs would be able to leverage IPSC’s support, building a successful case where the SGB optimize its digital asset, implementing digital transformation into their businesses to increase productivity and cost-efficiency, thus enhancing SGB's competitiveness.

**Tasks and Responsibilities/Deliverables and Implementation Plan**

Consultants are expected to form a team comprising of 02 experts to submit a technical proposal and deliver the consulting tasks closely with the SGB and IPSC. The number of consultant days listed for each task is an estimate designed to help the consultants formulate a price proposal for each activity called for in this document. Consultants realistically believe they can perform the tasks at the lower end, or even below the estimated days in this document, can propose fewer days as appropriate. The emphasis of the consultancy is on the outcome of the assignment, the following deliverables. All deliverables must be agreed to and approved by SGB’s representative.

**Consultant 1: Team Lead**

**The Team Lead**, in collaboration closely with **Consultant 2 - ERP Expert**, will be responsible for all the final tasks and deliverables of this SOW, and sole responsible for the specific tasks and deliverables listed in the table below.

**No.**

**Activities**

**Deliverables**

**Tentative Due date**

**Estimated level of efforts**

**1**

**Workplan preparation**
- Facilitate and coordinate consultative sessions with SGBs to ensure clear comprehension of expectations and project timeline.
- Conduct kick-off meeting to finalize workplan.

01 detailed workplan showing milestones and key activities

30 Sept 2024

1 day

**2**

**Onsite Need Assessment**
- Conduct surveys/ consultations with SGBs’ key stakeholders to understa



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