IT Helpdesk

2 weeks ago


Ho Chi Minh City, Vietnam CMC TSSG Full time

**JOB DESCRIPTION**
- Troubleshoot and solve problems relating end users
- Recover computer when employee stops working
- Troubleshoot the problems relating EU (MS Office, Autocab, Adobe, )
- Troubleshoot the problems relating hardwares of PC, Laptop, Printer, Photocopy, scan
- Troubleshoot problems relating network (Internet, LAN, Printer, Camera)
- Troubleshoot the problems relating timekeeper, network equipment, UPS, Switchboard.
- Move, install equipment for EU among departments and sites not exceed 5km
- Prepare computer, equipment for meeting
- Report periodically
- New staff orientation

**JOB REQUIREMENT**
- From 1 year experience in support end-user
- Able to communicate in English
- Having a CCNA/ MCSA certification is a big plus
- Good communication and handle situations quickly
- Good at teamwork
- Work on the night shift

**BENEFITS**
- 13th month salary & onsite allowance
- Review salary twice/year
- Enjoy holidays and corporate birthdays
- Funding 100% of annual professional capacity training expenses
- Hot rewards when achieving valuable certificates
- Premium health insurance
- The company’s internal activities are vibrant all year round, 5
- standard
- Many activities and clubs to promote mental health
- Provided with a working laptop

**Salary**: 1₫ - 10₫ per month

Ability to commute/relocate:

- Ho Chi Minh City: Reliably commute or planning to relocate before starting work (required)


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