Ocean Booking Staff

5 days ago


Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Kintetsu World Express Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

The Ocean Booking Staff is responsible for delivering outstanding service to both internal and external customers, providing shipping schedule information and shipping instructions (bookings), updates on changes in destinations, and delays in transit, and checking the profit and loss for shipments. The staff must promptly respond to customer inquiries and complaints adhere to established quality guidelines, and coordinate closely with relevant departments to ensure the smooth and proper execution
of the booking process.
- Place booking with carriers/co-loaders as directed by the Sales & Marketing and Procurement & Pricing Team/Ocean Booking Supervisor/carrier guideline from GPC
- Maintain all booking-related data and update booking requests on daily App
- Ensure the smooth day-to-day operation of designated customer bookings and capacity.
- In collaboration with the team supervisor, establish a waitlist and rolling list as needed.
- Maintain consistent, clear communication with all relevant parties.
- Notify customers and the Sales & Marketing of any schedule changes or booking delays.
- Make internal shipment instructions based on the Sales & Marketing's information and quotation and provide timely handover to the Document Team.
- Collaborate with the Sales & Marketing and Procurement & Pricing Team to handle any loss cases that require management approval.
- Work closely with the customer, Sales & Marketing, and Logistics departments to ensure proper booking procedures are followed.
- Cross-check carriers' debit notes or invoices and confirm payment.
- Notify superiors of any irregular issues on time.
- Perform other tasks as assigned by the superiors.
- Report to direct superiors as requested.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Thưởng
Lương tháng 13 + Bonus
Chăm sóc sức khoẻ
Gói bảo hiểm chăm sóc sức khỏe toàn diện Bảo Việt, Bảo hiểm tai nạn 24/7
Khác
Môi trường làm việc quốc tế chuyên nghiệp với nhiều cơ hội học hỏi và phát triển

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Education and experience:

- College or Bachelor's degree.
- At least 01 year of experience in the forwarding and logistics industry with a solid understanding of its processes and practices.
- Proficient in using systems for booking, documentation, shipping insurance, and intranet.
- Working knowledge of all operational procedures and practices.
- Required skills and abilities:

- Skilled in PC usage and familiar with business systems relevant to the role to effectively troubleshoot problems.
- Intermediate English proficiency. Another language (Japanese, Chinese, Korean, etc.) is an advantage.
- Ability to work well under pressure and in a fast-paced environment.
- Working Conditions and Benefits:

- Working Place:

- HCM Office: Bluesky Office, 01 Bach Dang, Ward 2, Tan Binh District, HCMC
- HAN Office: TTC Building, No. 19, Duy Tan Street, Cau Giay Dist, Hanoi City
- Working time: Monday to Friday, from 8:00 AM to 5:35 PM
- Annual Leave: 12 days/year (after probation time)
- Net salary: Negotiable (13 months a year plus Tet bonus & Annual performance bonus)
- Annual Salary Increase: once per year
- Performance Assessment: twice per year (fixed in April and October)
- Insurance: 24 hours' Accident Insurance, 100% Social Insurance, Health Care Insurance
- Others: International working environment with many opportunities for learning and development, training courses, company trip, etc.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Nhà Hàng/Khách Sạn,Thương Mại Quốc Tế,Tư Vấn Bán Hàng,Xuất Nhập Khẩu

Đại Học
Không yêu cầu



  • Ho Chi Minh City, Vietnam Công Ty TNHH Kintetsu World Express Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) The Ocean Documentation Staff is responsible for delivering outstanding service to both internal and external customers, adhering to quality standards, ensuring timely data entry into UFS, and maintaining efficient and effective handling of shipment documentation and payment processes. The staff...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Kintetsu World Express Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) The Ocean Documentation Staff is responsible for delivering outstanding service to both internal and external customers, adhering to quality standards, ensuring timely data entry into UFS, and maintaining efficient and effective handling of shipment documentation and payment processes. The staff...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Honour Lane Logistics Full time

    **Mô tả công việc**: (Mức lương: Từ 10 triệu VNĐ) Mô tả Công việc Handling booking requests from customers and shipping partners. Executing bookings for cargo on ocean transportation routes. Monitoring and managing cargo transportation activities from origin to destination. Processing documents and necessary procedures related to...

  • Flight Booking Staff

    2 months ago


    Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ Phần Việt Nam Tickets Full time

    _**Job Description**_ - Consulting, quotes, ticket conditions, airline regulations, Visa, Tour, Hotel, car, train,for customers. - Making reservations and issuing air tickets through online platforms. Follow up bookings, process and support online ticket bookings. - Handle customer requests related to booking & support services such as: reschedule requests,...


  • Thành phố Hồ Chí Minh, Vietnam DHL Full time

    **1/ Main tasks & key responsibilities**: - Create and confirm transport orders to ensure pickup of the shipment at the origin - Perform booking and booking optimization according to internal guidelines as defined by Product - Prepare, control and distribute all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying...


  • Thành phố Hồ Chí Minh, Vietnam Rhenus Air & Ocean Management GmbH & Co.KG Full time

    Is there a logistics for careers?There is with us! As a globally operating logistics service provider with 40,000 employees in over 70 countries, we manage complex supply chains and offer our customers innovative value-added services. Rhenus Air & Ocean provides individual services in the air and sea freight sector. Just as we are always there for our...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Honour Lane Logistics Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc Handling booking requests from customers and shipping partners. Executing bookings for cargo on ocean transportation routes. Monitoring and managing cargo transportation activities from origin to destination. Processing documents and necessary procedures related to cargo...


  • Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Giao Nhận Expolanka (Việt Nam) Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Key Responsibilities: Handle end-to-end import operations for air and ocean shipments, including booking, documentation, and coordination with overseas agents, shipping lines, airlines, and local stakeholders. Oversee import customs clearance processes and ensure compliance with local regulations...


  • Thành phố Hồ Chí Minh, Vietnam Việc Ơi Japan Client Full time

    **Giới thiệu**: Công ty VIỆC ƠI là công ty Tuyển dụng nhân sự thứ ba với 100% vốn của NHẬT BẢN với môi trường trẻ năng động, dễ thương và vô cùng thân thiện. Đây là nơi sẽ giúp bạn biết thêm nhiều kiến thức về nhân sự cũng như nâng cao các kỹ năng mềm của bản thân. - Job...


  • Thành phố Hồ Chí Minh, Vietnam Việc Ơi Japan Client Full time

    **Giới thiệu**: Công ty VIỆC ƠI là công ty Tuyển dụng nhân sự thứ ba với 100% vốn của NHẬT BẢN với môi trường trẻ năng động, dễ thương và vô cùng thân thiện. Đây là nơi sẽ giúp bạn biết thêm nhiều kiến thức về nhân sự cũng như nâng cao các kỹ năng mềm của bản thân. - Job...


  • Thành phố Hồ Chí Minh, Vietnam Công Ty Liên Doanh TNHH Dimerco Vietfracht Full time

    **Mô tả công việc**: (Mức lương: 13 - 16 triệu VNĐ) Ocean Export: - Operate all jobs under the proper and timely usage of Dimerco Value Plus System, include data and sales/costs entry. - Check rate/ charges from oversea agents/ co-loaders. - Contact directly with shipping line to check space/ request booking/ submit SI + VGM and release...


  • Ho Chi Minh City, Vietnam DHL Full time

    **1/ Main tasks & key responsibilities**: - Create and confirm transport order to ensure pickup of the shipment at the origin - Perform booking and booking optimization according to internal guidelines as defined by Product - Prepare, control and distribute all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying...


  • Ho Chi Minh City, Vietnam Flexport Full time

    **About Flexport**: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune...


  • Thành phố Hồ Chí Minh, Vietnam DHL Full time

    **Main Tasks**: - Creates and confirms transport orders to ensure pickup of the shipment at the origin - Performs booking and booking optimization according to internal guidelines as defined by Product - Prepares, controls and distributes all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations...

  • Document Staff

    1 week ago


    Thành phố Hồ Chí Minh, Vietnam Yusen Logistics Vietnam Full time

    **A. Job responsibilities**: - Handle daily operation including double check documents; input invoice into Yunas system - Follow up the shipments and settle arising issues under responsibility. - Work with related parties for shipment arrangement. - Handle and accomplish tasks as assigned by Supervisor. **B. Requirements**: 1.Graduated from University...

  • Air Booking Staff

    6 months ago


    Ho Chi Minh City, Vietnam Công Ty Cổ Phần Việt Nam Tickets Full time

    **Mô tả công việc**: (Mức lương: 8 - 20 triệu VNĐ) - Consulting, ticket conditions, airline regulations, Visa, Tour, Hotel, car, train,for customers. - Air ticket reservation, quotation according to customer's requests, ticket change/ refund, ect. - Follow up bookings, process and support online ticket bookings. - Handle customer requests...


  • Ho Chi Minh City, Vietnam ZIM Full time

    1.To supervise the team: - To supervise the daily activities of the Booking - Special Accounts and special cargo group (reefers, DG and OOGs) and report to CS Manager - To follow up the performance of the team to meet KPI target for booking confirmation - To provide regular training for new and incumbent staff to ensure they are equipped with the right...


  • Ho Chi Minh City, Vietnam Flexport Full time

    **About Flexport**: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune...

  • Operation Staff

    2 days ago


    Thành phố Hồ Chí Minh, Vietnam Công ty TNHH Anam Electronics Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Inbound follow up schedule of vessels, shipments, upload manifest to customs website, handle related tasks in creating IB voyage control, EOFFollow up and send unplug requirement to Port, check & submit BL amendment request, send laden overdue report - Equipment control staff is in charge of...

  • Sea Freight Executive

    2 months ago


    Thành phố Hồ Chí Minh, Vietnam ITL Full time

    Able to handle & mange all ocean export shipments from A-Z - Follow booking matrix and submit booking to Carriers - Submit VGM and SI to carrier - Issue HBL - Check MBL from carrier - Ask D/N and invoice from carrier for preparing the payment’s request - Send D/N to client or agent and follow up the payment - Follow up with accountant about payment to...