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Technician Leader

4 months ago

Ho Chi Minh City, Vietnam Shopee Full time

DepartmentOperations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- 1. Machine operation- Perform required maintenance and service; Maintain proper record of machines & machine service history
- Train technicians according to SOP related to auto sorting machine
- Supervise and train production workers to operate equipment correctly
- 2. Machine maintenance (preventive maintenance, breakdown maintenance)- Attend promptly to machine breakdowns & maintenance complaints
- Solve machine problems as detected (basic repairs issue or problem only)
- Find defects and make suggestions to Engineer for equipment improvement
- 3. Machine spare part and tooling inventory- Ensure all unused machine spare parts, working tools, consumable parts are kept at assigned location after use
- Update Parts/Tools procurement plan
- 4. Machine improvement and safety- Perform ad hoc or other jobs as assigned by engineer
- Participate in installation and commissioning of new equipment
- Assist Lead Engineers to review SOP and maintenance program
- Obtaining / designing special component / fixture / fittings

**Requirements**:

- Nitec / Higher Nitec / Diploma in Electrical & Electronic / Mechatronics / Mechanical / Instrumentation Engineering
- 3-5 years of relevant working experience in electronic maintenance and repair work on belt, conveyor and pulley systems.
- Have strong analytical skills and capable of generating comprehensive service reports
- Have strong knowledge in repairing mechanical parts e.g. Conveyor belt, roller, barring etc.
- Able to read and utilize mechanical & electrical schematics to assist in troubleshooting and resolution of mechanical and electronic components
- Able to multi-task, priorities workloads and work in a dynamic environment