Information Technology Manager

3 weeks ago


Ho Chi Minh City, Vietnam Sodexo Benefits & Rewards Services Full time

**In order to leverage the evolution arising in its business environment and prepare the future, Sodexo Benefits & Rewards Services (Vietnam) is looking for an IT MANAGER.**

**IT MANAGER** is a Country Board Member and actively participates in the development of the Strategic Plan of Sodexo Benefits & Rewards (country). She/he is a valued business partner within the company and therefore delivers, directly or through her/his IT team, external IT vendors and operational support to improve performance and to seize new business opportunities.

**Outcome**
- 99.99% uptime of local infrastructure.
- 100% compliance to all IT Security Minimum Baseline.
- Closure of all internal / external audits within the stipulated period.
- End User Support Ticket resolution >90% per month.
- Completion of all global projects as per plans.

**Your next challenge**:

- Actively works with Country Comex to develop a short-term and long-term strategic and tactical plan for the organization.
- Defines and implements IT & Payments strategies and roadmap to achieve those business goals, taking into account BRS global strategy and needs locally
- Drives change management initiatives throughout the organization
- Oversees portfolio of development and delivery of Digital Assets to cope with business demand;
- Focuses on improving solution time to market while assuring sustainable growth, security and scalability of Digital Asset ecosystem
- Negotiates with product and service suppliers, IT suppliers and arranges contractual terms.
- Manages all technological systems and platforms (protection of the confidentiality and integrity of all data, data collection, data processing and transmission, ensure continuity and security of operation) in compliance with the Sodexo Group IS&T Golden policies, Sodexo Benefits & Rewards IS&T Golden Rules and the local regulation,
- Ensures protection of the confidentiality and integrity of all data, data collection, data processing and transmission in compliance with the Sodexo Group and BRS IS&T principles and guidelines and the local regulation and "
- Negotiates with acquiring banks, their technological partners / other service provider.
- Optimizes the ITSM processes, tools and overall IT organization to constantly improve the insight and service levels to the business
- Applies Architecture and Cloud
- first principles
- Team management / team development
- Manages activities of the entrusted departments in compliance with generally binding legal regulations, Employer´s internal regulations, Sodexo Group internal regulations and other internal provisions and guidelines of the Employer.
- Ensure Disaster Recovery Plan (DRP) is in place and implemented properly.

**Behavioral skills**:
**Manages ambiguity**
- Operates effectively, even when things are not certain, or the way forward is not clear Ability to execute on multiple projects with extensive detail coordination

**Cultivates innovation**
- Creates new and better ways for the organization to be successful

**Being resilient**
- Remains calm and objective in emotional or stressful situations.
- Recovers quickly from problems and setbacks.
- Stays focused on tasks despite disruptions or obstacles.

**Customer focus**
- Builds strong customer relationships and delivers customer-centric solution's energy with a positive, customer-centric attitude

**Communicates effectively**
- Conveys a clear understanding of the unique needs of different audiences

**Drives Results**
- Consistently achieves results, even under tough circumstances**.**

**Builds effective teams**

**You’re a match**:

- Atleast 10 years professional experience within IT management.
- University degree needed
- Experience in an IT manager role, part of company's management team in similar type of business.
- Leadership/people management experience with similar size of team (people).
- Experience from international environment/company.
- Experience with ITIL/ITSM needed.
- Experience with cloud solution ideally MS Azure, or alternatively Amazon is a must.
- Knowledge of cyber security area.
- Experience with Agile development and DevOps.
- Fluent in English.

**To get this challenge**:

- Video Interview interview Interview with CIO- IT Director.
- Video Interview Interview with VP - IT & Payments.
- Video interview Interview with CEO, Vietnam.

**Your team**

**IT Team**

**Your Location**:
**Preferred: HCMC, Vietnam**

**Salary**: 80,000,000₫ - 100,000,000₫ per month

Application Question(s):

- Have you completed the following level of education: Bachelor's Degree?
- Are you comfortable working in an onsite setting?
- Are you comfortable commuting or relocate to this job's location?
- Do you have experience or certification in ITIL/ITSM ?
- Have you worked on Agile development and DevOps?
- Do you have 10+ years professional experience within IT management or as IT Manager?



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