Manager, Information Technology

2 weeks ago

Ho Chi Minh City, Vietnam Tapestry Full time

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach, Kate Spade New York, Stuart Weitzman - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit **Our People **page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

As a key member of the Merchandising and Operations Systems Team, the individual will need strong communication and organizational skills to collaborate with business partners, vendors, and other Tapestry internal team members. They will drive projects, services and operations across the IT organization and across different brand teams:

- Be accountable in the management of projects from discovery to adoption, within budget and on-time
- Represent Tapestry’s values and IT as needed within Vietnam and the surrounding regions within the Far East
- Execute and support technology initiatives related to the Tapestry global supply chain

**Specific Responsibilities**
- Lead systems development efforts through full project lifecycle ensuring

timeline, quality and gaining business alignments.
- Develop and maintain strong relationship with key business partners

**The accomplished individual will possess the following personal characteristics...**
- A solid interpretation of providing system solutions to the business
- Excellent interpersonal, communication, presentation and facilitation skills
- Strong creative problem solving and business analysis skills
- Has a sense of urgency and responsibility
- Ability to work independently as well as part of a team
- Great project management skills
- A curiosity to learn, grow and understand how to think like a leader and, become a trusted and respected partner within Tapestry and with its external partners
- A strong desire to be part of a winning team
- Humility to respect and recognize individual and team contributions, seeing the value different backgrounds and experiences can bring to the team and the challenges we are trying to solve (there are only good ideas; some may not fit this challenge but are still valuable)
- Must be adaptable -adjusts quickly to changes in business or IT strategy
- Fluent spoken and written English is required
- Undergraduate degree required

**An outstanding professional will have...**
- Minimum 10 years of IT experience, and 5 years with a focus in Supply Chain, ideally within the Fashion industry
- Excellent oral and written English skills with the ability to communication appropriately with partners at every level
- Can break-down complex ideas into simple concepts, to build alignment and understanding across all partners
- Great data analytical skills to assess performance of people, processes and systems
- Experience with large-scale, cross functional and international project implementations

The ability and willingness to work off-hours and on weekends as needed, to work with global partners and to deliver solutions off core-business-hours
- Enterprise-wide understanding of business & systems
- Experience with the following systems is ideal: Service Now; Product Lifecycle Management, Supply Chain Collaboration (SCC by E2OPne/ecVision), ERP - a mix of custom developed & industry solutions, such as SAP Experience within the retail fashion or other consumer goods industry is a big plus

**Our Competencies for All Employees**
- **Courage**: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- **Creativity**: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- **Customer Focus**: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- **Dealing with Ambiguity**: Can effectively cope with change; can shift gears comfortably; can

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