Head Bartender

**Job Description
**MAIN DUTIES**:
**Your daily motivation**:

- **Create new cocktail menus in all outlets, with a particular focus on Angelina, Cocktail Bar**:

- **Create monthly promotions**:

- **Create drinks for recurrent hotel promotion**:

- **Manage the entire bar team along with the outlet manager**:

- **Ensure smooth and efficient production of the drinks**:

- **Magnify and make every drinks attractive**:

- **Ensure that the bar is set-up for your craft and everyone’s**:

- **Share your passion of drinks to team members and make sure they put heart in their daily production**:

- **Ensure excellent communication between bar team and service team**:

- **Implement bar cleaning plan and ensure strict implementation**:

- **Know and ensure full follow up on the Sofitel brand standards**:

- **Follow up that all given training are fully followed by the staff**:

- **Handle and follow up on any guests complains linked to beverage quality**:

- **Report any guest complains to Outlet Manager**:

- **Ensure bar display is matching the Sofitel Brand Standards**:

- **Follow hygiene and safety rules in the entire process of the drinks preparation**

***

**Your Guests**
- **Ensure full guest satisfaction at any time**:

- **Develop customer loyalty and recognition**:

- **Share your passion and create memorable experience for guests**:

- **Lead regular tastings to promote new products to guests**:

- **Introduce and up sell any special events / promotions**:

- **Gather guest feedback to improve the quality**

**Financial and Revenue Responsibilities**
- **Is active and work hard to reach the budget**:

- **Monitor the cost linked to the operations**

**Training and Human Resources Management**
- **Develop trainings and deliver to the team.**:

- **Train the team on a regular basis in accordance to the goals established**:

- **Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees**:

- **Give regular positive and negative feedbacks to each team member in a constructive way**

***

**Administration**
- **Monitors par stocks**:

- **Keep updated and accurate the “Beverage preparation book” (will all recipes and drink costs)**:

- **Work prices with DFB in case of DFB or costs increase**:

- **Ensure order levels for special events**:

- **Work closely with other bars and pantry for training organization**:

- **Suggest some creative and attractive new drink selection**:

- **Prepare and issue beverage store requisition**:

- **Control beverage store requisition made by the bartenders**:

- **Daily inventory supervision**:

- **Monthly inventory**

***

**Work Experience
**- Minimum 3 years experience in the same position
- Solid foundation on client handling & business development
- Excellent communication and interpersonal skills
- Strong in Microsoft Office suite
- Fluent in English and Vietnamese (spoken& written)

**Benefits
**Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.

Talent development through learning programs by Academy Accor.

Opportunity to grow within the property, the company and across the world

Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.