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Community Manager

1 month ago

Hanoi, Vietnam XLD Finance Full time

Grow and manage local online and offline communities
- Moderate the local social platform and chat groups and interact with the community to increase positive engagement
- Assist in organizing online and offline events and meet-ups
- Assist in executing local marketing campaigns and collaborations
- Local user support operation and handle user enquiries
- Develop relationships and execute campaigns with crypto influencers and relevant partners.
- Brainstorm new approaches to community
- Provide support on social media and discord activities.
- Share market feedback and user suggestions with relevant functional teams
- Stay informed on trends in digital technology and the crypto space

**Requirements**:

- With a bachelor degree and at least 2 years of working experience in similar role
- Proven community management experience with strong ownership and emotional intelligence
- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, airdrop, referral / creating an event series)
- Heavy user of local social media, e.g. Facebook, TikTok, Instagram, Twitter, Discord, Telegram
- Understanding of cryptocurrency related terminologies and trends
- Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible
- Business level fluency in English and native level fluency in English
- Must be located between GMT +8 or GMT +7 time zones

Application Question(s):

- Do you have any experience launching community initiatives (e.g. building an online forum, launching an ambassador program, airdrop, referral / creating an event series)?
- Do you have understanding of cryptocurrency related terminologies and trends?