Finance and Operations Director

2 weeks ago

Hà Nội, Vietnam Resonance Full time

**WHO WE ARE**

**WHO WE ARE**

Come grow with us If you are a passionate change agent who thrives in a collaborative, entrepreneurial and inclusive, culture committed to operational excellence, we would like to meet you.

At Resonance, you get immediate hands-on experience alongside our clients as we work to build sustainable, positive impact. Our teams are autonomous and self-sufficient. You get to weigh in with founders and leaders on how to drive change and grow the movement while growing the company.

Resonance is an award-winning, Certified B Corporation consultancy that delivers market-based solutions to address the world's toughest challenges. We enable a variety of donor, commercial, and investor clients around the world to catalyze lasting impact. Resonance seeks to catalyze large-scale social, environmental, and economic change by fostering new and dynamic forms of collaboration. We do this by fostering public-private partnerships, facilitating sustainable investment, and providing deep analytical insights in frontier markets.

**POSITION MANDATE**

Resonance seeks a Finance and Operations Director to support the anticipated USAID-funded Vietnam Innovation Ecosystem (VIE) project. The project aims to support the Government of Vietnam (GVN)’s efforts to strengthen the innovation ecosystem. The project will focus on promoting the commercialization of innovations created by Vietnamese innovative businesses and individuals in line with the National Strategy on the Fourth Industrial Revolution to 2030. Key technical areas of focus include 1) promoting the commercialization of innovations targeting market opportunities pursued by innovators, entrepreneurs and intrapreneurs; 2) linking Innovation Ecosystem Actors (IEAs) (e.g., national, regional and higher education institution (HEI) innovation centers (ICs), Vietnamese owned/operated enterprises, chambers of commerce, business associations, HEIs, think tanks) to improve the innovation ecosystem business enabling environment; and 3) working with and through key IEAs (KIEAs) (e.g., national, regional and HEI ICs, accelerators, incubators, Vietnamese and FDI owned/operated enterprises, HEIs, nonbank financial institutions (i.e., venture capital and private equity firms) (NBFI), and banks) to develop the business acumen and startup skills of innovators, entrepreneurs and intrapreneurs.

The Finance and Operations Director will be responsible for overseeing the financial operations of the office and project, ensuring compliance with USAID regulations and Resonance policies. They will also manage all general operations within the office, including administration, logistics, procurement, and human resources. This position requires close collaboration with the Chief of Party, Deputy Chief of Party, and other key staff to ensure financial and operational support for program activities.

This is a full-time position based in Hanoi, Vietnam.

**OUTCOMES / ESSENTIAL FUNCTIONS**
- **Registration and Compliance**
- Work closely with the Chief of Party and Deputy Chief of Party to register the project in Vietnam, ensuring compliance with local laws and regulations.
- Liaise with local authorities, legal advisors, and the USAID mission, in coordination with the Chief of Party and Deputy Chief of Party, to facilitate timely registration and start-up activities.
- Develop and implement policies and procedures to ensure the project’s adherence to USAID rules and regulations, Resonance policy and procedures, and Vietnamese legal requirements.
- **Office Set-Up**
- Identify and establish a project office, including negotiating lease agreements, setting up utilities, and acquiring necessary permits.
- Oversee the procurement of office equipment, furniture, and IT systems.
- Develop and implement security protocols for the office and staff.
- **Operational Systems**
- Establish and manage project operational systems, including human resources, procurement, and logistics.
- Develop operational procedures, manuals, and guidelines aligned with USAID standards and local requirements.
- Enable and support organization in driving social, economic, and environmental impact.
- Coordinate with the Chief of Party and technical leads to ensure that all operational needs are met during implementation.
- **Budget Management**
- Work closely with the Chief of Party on the project’s financial planning and budgeting processes, ensuring alignment with the approved project budget and work plan.
- Monitor and manage expenditures to ensure they are within budget and compliant with USAID, Resonance and Vietnamese regulations.
- **Financial Systems**
- Help set-up and manage local bank accounts, including bank reconciliations.
- Establish and maintain robust financial systems, including accounting, reporting, and auditing processes.
- Ensure timely and accurate financial reporting to USAID and other stakeholders.
- Develop and implement financial controls to mitigate risks and ensure trans

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