Factory Material Quality Manager, Global Operations

6 months ago


Hanoi, Vietnam Amazon Corporate Services Vietnam Company Limited Full time

Bachelor’s Degree or above in electrical engineering, material engineering, mechanical engineering or related fields.
- 8 year’s minimum experience in material quality management, reliability or hardware test for electronic products.
- Experience on ISO9000/MSA, MIL1916/105E, ANSI, etc sampling plan and AQL implementation.
- Able to use Minitab or any SPC tools to perform data analysis and interpret the result.
- Hands on Experience of using quality and statistical tools: NUDD, Failure Mode & Effects Analysis (FMEA), Design of Experiment (DOE), Gage Repeatability & Reproducibility (GRR), Process Capability Index (CPK), Correlation, Analysis of Variance, Hypothesis Testing etc.
- Good understanding of the principles and basic structures of measuring instruments such as HALT, chambers, oscilloscopes, and multi-meters etc and experience with failure analysis techniques.
- Demonstrated ability to work directly with suppliers to solve product problems.
- Good communication skills in English and Vietnamese, Mandarin is a plus.
- 50% travel is required.

This position covers both material quality and ongoing reliability test. As a Senior Factory Materials Quality Manager, you will be responsible for working with our CM(Contract Manufacturer) to install incoming material inspection mechanism and monitor the incoming material quality, driving the material quality issues. Also, you will be also act as on-going reliability test role to define the on-going reliability test plan for final finished products, monitor the on-going reliability test activities and fix the issue discovered by the on-going reliability test.

**1. Management of our factory managed part supplier quality**:

- Provide coaching and training to facilitate CM, developing quality programs to ensure highest level of quality and reliability is consistently delivered on time at the optimum cost.
- Interface with CM in resolving complex manufacturing process, quality and reliability issues, utilizing DOE and statistical approach. Provide technical and systems support related to both quality systems and technical product related issues.
- Conduct potential supplier qualification audits with CM in both system and process levels.

**2. Management of Materials In Line DPPM performance (LVRR)**:

- Close monitor In Line DPPM performance of all of our key material parts.
- Trigger quality alerts to SQMs/CM when any key parts fall out rate exceed target. Work with the SQM/CM to drive improvement in these material parts.
- Manage CM IQC readiness to fit with program schedule. Analyze the IQC data to provide the program update to the team timely and precisely.
- Follow up the SCAR/8D procedure with SQM/CM and drive for material quality issue closure.

3. Develop and deploy relevant material quality management tools and activities across the organization as needed:

- Initiate regular assessments and reviews of our IQC inspection specifications taking into account recent performance of the material part.
- Key decision maker on disposition of incoming materials that do not meet our incoming criteria. Work with the appropriate Supplier Quality Manager (SQM)/CM to drive improvement of incoming material quality.
- Champion regular improvement activities surrounding material quality related where necessary.

4. Manage the on-going reliability testing of our final finished products,
- Create on-going reliability test plans including resource allocations, validation schedule assumptions, and validation items scope.
- Implement specific validation items in on-going reliability test plans with schedule. Flexible adjustment should be made based on issue occurring and debugging.
- Create reliability test plan to qualify factory process change, line move, line resume and copy lines.
- Report on-going reliability execution progress, and drive for issues closure.
- Evaluate and develop reliability test methodologies/plan to reduce the cost (test time, sample size etc) and increase the coverage.
- Evaluate on-going reliability risks and do escalations to relative teams.
- Managing CM (contract manufacturer) ORT resources.

Hanoi, HN, VNM
- Direct working experience in inspection, assembly, testing development and validation.
- Experience in Design For Manufacturability (DFM) and engineering development for products.
- Have reliability knowledge, statistical knowledge and be able to use reliability and statistical method to do data analysis/modeling/simulation, provide product risk assessment and life forecast.


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