Sales Assistant

1 week ago

Ho Chi Minh City, Vietnam Park Hyatt Saigon Full time

Summary

Park Hyatt Saigon is the French mansion by the Opera House, a _sanctuary of peace_ in the middle of one of Asia’s most bustling cities.

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members and shareholders alike.

We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.

We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality, continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to become **a landmark**, one of the world's legendary great hotels.

In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, and deeply focused on the hotel’s future goals and position.
- Provides exceptional services to guests and internal customers in other department at all time to maintain positive interactions with good working relationships.
- Assists with RFP responses and the drafting and distribution of proposals and contracts.
- Maintains an efficient and accurate filing system to record all sales agreements, contracts and quotations
- Entertains and conducts hotel inspections to clients whenever required.
- Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities.
- Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met.
- Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems
- Ensures all allocated Accounts are being updated regularly and all activities / events log book is being accurately maintained
- Follows up sales leads whenever required or assigned by the Sales Managers / Executives.
- Prepares, compiles and distributes the weekly / monthly reports in a timely manner.
- Assists in the compilation of Market Surveys and Competitor Researches report and in sales blitz.
- Liaises and works closely with the related operation departments ensuring guests needs and expectation are being met.
- Assists the Sales Manager / Executives to follow up on all matters in the absence of the Sales Manager / Executives.
- Ensures high standards of personal presentation and grooming.
- Understands and strictly adhere to Rules and Regulations established in the Associate Handbook and the hotel’s policies concerning fire, hygiene, health and safety
- Attends training sessions and meetings as and when required.
- Carries out any other reasonable duties and responsibilities as assigned.

**We can offer you**

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:

- International, professional and friendly 5-star working environment
- Full training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop )
- Learning and development opportunities
- Associates Social Space (Designed by colleagues for colleagues) and Associate Social Activities
- Complimentary 2 duty meals per working shift and team menu designed by our Chef twice per week
- Be provided uniform and laundry service
- Discount 50% for F&B service at our restaurants
- Complimentary accommodation at selected Hyatt properties worldwide
- Free parking at our associate parking area

**Qualifications**:

- Fresh graduates from Hospitality School are welcome
- Experience of working in hotel-related operational positions as an Admin, Secretary, Coordinator would be a useful benefit
- Experience of working in hotel-related operational positions would be a useful benefit
- Great problem solving, administrative and interpersonal skills
- Great English communication

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