IT Martech Business Analyst

6 months ago

Ho Chi Minh City, Vietnam Nestle Operational Services Worldwide SA Full time

**POSITION SNAPSHOT**
- Location: Head Office, Ho Chi Minh City
- Company: Nestlé Viet Nam,
- Position: IT MarTech Business Analyst
- Full-time

***
- Serves as a liaison between the IT & Business Consumers and Customers. As part of the local IT MSE Team, brings deep understanding to the opportunities and issues facing your business function and advises on the best solutions.
- Translates business strategies, opportunities, threats and needs into IT product requirements, then plays a key role with the Global IT Product Teams to specify, test, and deploy those as IT solutions.

**A DAY IN THE LIFE **
- Contribution to Market IT Objectives
- Supports the Functional Relationship Manager in the development of the strategy through incremental improvement of the product
- Operational Effectiveness and Efficiency
- Analyzes and tests IT solutions deployed in the market
- Delivers training to the end users
- Supports the analysis and resolution of IT solution issues
- Provides local co-ordination for assigned global/regional initiatives to be rolled out in the market
- Ensure compliance of local solutions, systems, and data to Nestle standards and policies and promote these within the local organization
- Ensure that the governance over the Internet and Intranet websites are in place and complied within
- Ensure understanding of local Market needs and support the business with guidance, advice, and recommendations on all digital initiatives to ensure best-in-class solutions and activities.
- Closely collaborate with Global MSE team by:

- Attending the IT Product review and roadmap meetings and communicating the information to the local digital community concerned (corporate, marketing, sales,)
- Participating to the local Digital Board Meeting with other business Digital leads and Marketing Services team
- Security, Compliance & Risk Management:

- Stakeholder Engagement:

- Partners with business and IT to elicit, analyze, translate, and document business requirements, pain points or opportunities into IT requirements
- Works with business partners to conduct paper-based design, solutioning sessions, and MVP taste-testing all along the life cycle from business demand to value delivery
- Assesses near-term needs, using structured interview processes and consumer research methods to understand opportunities and help businesses establish priorities
- Consult with product teams and propose alternative solutions. Advises on options, risks, costs versus benefits, and impact on other business processes and product priorities
- Supports the BRM and Product Manager to facilitate both strategy and innovation planning with business stakeholders

**WHAT MAKES YOU SUCCESSFUL**
- Bachelor's degree in business, information systems, or related discipline, or equivalent;
- Project management experience
- Business experience in a relevant function is beneficial
- Experience working in an Agile/DevOps environment using design thinking methodology
- Experience with effective communication at different levels in the organization and English
- Experience working in a global environment and with virtual teams

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