Butler
2 weeks ago
**Hạn nộp**: 30/01/2025 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Huyện Thuận An - Bình Dương
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Cập nhật
29/12/2024 13:16
MÔ TẢ CÔNG VIỆC
Ensuring that everything is in order before guests arrive, reviewing the guest list to check special requirements, greeting guests, and providing information on facilities.
Communicate properly with other departments, such as housekeeping, and F&B sections to ensure all guest requests are attended to in a timely and efficient manner before and after the guest's arrival.
Offer the guests their guest room/villa orientation on arrival.
Provide proactive and personalized service to every guest.
Attend to all guest requests in an efficient and timely manner taking care of guest preferences from the time they check in to the time they check out and beyond.
Take ownership and leadership of all guest rooms and villas at the retreats, including supervising, directing, assisting, and ensuring the cleanliness and maintenance of guest rooms and villas.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to managers, such as the retreat manager and FOM
Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Perform other reasonable job duties as requested by the Manager.
QUYỀN LỢI ĐƯỢC HƯỞNG
Professional in the working environment.
Entitlement to insurance as per labor law.
In addition to basic salary, entitlement to the monthly service charge.
11 public holidays and 12 annual days per year.
Tet and holiday bonus.
YÊU CẦU CÔNG VIỆC
At least 1 year of experience in the segment.
Strong leadership, interpersonal, and training skills.
Good communication and customer contact skills.
Results and service-oriented with an eye for details.
YÊU CẦU HỒ SƠ
We look forward to welcoming you to our team
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