Hcmc - Salesforce Lead

2 weeks ago

Ho Chi Minh City, Vietnam Amaris Consulting Full time

**Who are we?**:
**Amaris Consulting** is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

**Brief Call**: Our process typically begins with a brief virtual/phone conversation to get to know you The objective? Learn about you, understand your motivations, and make sure we have the right job for you

**Interviews** (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities

**Case study**: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

We look forward to meeting you
**Job description**:
**ABOUT THE JOB**:
We are seeking a highly skilled and experienced Salesforce Lead to join our team. As a Salesforce Lead, you will be responsible for providing expert-level Salesforce expertise, with a focus on functional knowledge. You will also be responsible for providing business user support, effective communication, and Salesforce administration support.
- Support business users in understanding and utilizing Salesforce effectively to meet their needs
- Collaborate with business stakeholders to gather requirements and translate them into Salesforce solutions
- Design and configure Salesforce functionality to meet business requirements
- Provide Salesforce administration support, including user management, security settings, and data management
- Develop and maintain Salesforce documentation, including process flows, user guides, and training materials
- Train and mentor team members on Salesforce best practices and functionality
- Stay up to date with the latest Salesforce features and enhancements, and evaluate their potential impact on the organization

**ABOUT YOU**:

- Academic Degree in Computer Science, Information Technology, or related fields.
- Extensive experience working with Salesforce CRM, including configuration, customization, and administration
- Strong functional knowledge of Salesforce, including Sales Cloud, Service Cloud, and other Salesforce products
- Proven ability to gather requirements, design solutions, and implement Salesforce functionality to meet business needs
- Excellent communication and interpersonal skills, with the ability to effectively support and communicate with business users
- Experience providing business user support and troubleshooting Salesforce issues
- Strong problem-solving skills and ability to analyze complex business processes and translate them into Salesforce solutions
- Salesforce certifications, such as Salesforce Administrator, Salesforce Platform App Builder, or Salesforce Sales/Service Cloud Consultant, are highly desirable
- Familiarity with Salesforce integration concepts and experience working with APIs is a plus
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Good English communication skills, both verbal and written.

**EQUAL OPPORTUNITY**:
**Why AMARIS?**:

- Skills Development: a Boost in your Career
- Yearly performance appraisals
- Dynamic Promotions
- Regular Project Reviews with Manager and Client
- Customized career development
- Attractive perspectives
- Over 500 training courses in our ACADEMY catalogue
- E-Leaning with UDEMY
- Various Projects linked with Innovation & Hi-Tech
- Exceptional Benefits
- Annual leaves
- Private healthcare insurance and full salary starting from the Probation period
- Medical checkup
- Bonuses on Referrals and Business development
- Gift for special occasions
- Rewards
- Be Connected to a Community
- Team-buildings
- Company Trips
- Woman Day, Autumn Party
- After-works
- Social Network
- Stimulating Working environment
- Sports & Gaming Activities
- Hackathon

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