Duty Manager

3 months ago

Ðà Nẵng, Vietnam Marriott International, Inc Full time

**Job Number** 24171461
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Grand Danang Resort & Convention Center, 35 Truong Sa Street, Hoa Hai Ward, Danang, Quang Nam, Viet Nam VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

***

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Duty Manager

    4 weeks ago

    Ðà Nẵng, Vietnam Meliá Danang Beach Resort Full time

    **Hạn nộp**: 06/01/2025 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Ngũ Hành Sơn - Đà Nẵng Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tiền sảnh Vị trí N/A Cập nhật 09/12/2024 14:57 MÔ TẢ CÔNG...

  • Duty Manager

    3 months ago

    Ðà Nẵng, Vietnam Mercure Danang French Village Bana Hills Full time

    **Hạn nộp**: 30/10/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Huyện Hoà Vang - Đà Nẵng Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tiền sảnh Vị trí Trưởng ca/ Giám sát Cập nhật 09/10/2024...

  • Duty Manager

    4 months ago

    Ðà Nẵng, Vietnam Marriott International, Inc Full time

    **Job Number** 24147758 **Job Category** Rooms & Guest Services Operations **Location** Danang Marriott Resort & Spa Non Nuoc Beach Villas, 23 Truong Sa Street, Hoa Hai Ward, Da Nang, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying...

  • Duty Manager

    2 months ago

    Ðà Nẵng, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24186593 **Job Category**Rooms & Guest Services Operations **Location**Danang Marriott Resort & Spa Non Nuoc Beach Villas, 23 Truong Sa Street, Hoa Hai Ward, Da Nang, Viet Nam, Viet Nam, 55000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying...

  • Night Duty Manager

    4 months ago

    Ðà Nẵng, Vietnam Hilton Full time

    Night Duty Manager - Hilton Garden Inn Danang A Night Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?**As a Night Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries,...

  • Duty Manager/ Quản Lý Trực Ca

    4 months ago

    Ðà Nẵng, Vietnam Wyndham Danang Golden Bay Full time

    **Hạn nộp**: 30/09/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Sơn Trà - Đà Nẵng Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tiền sảnh Vị trí Giám đốc, phó giám đốc Bộ phận/ Trưởng...

  • Duty Manager

    2 months ago

    Ðà Nẵng, Vietnam KOI RESORT & RESIDENCE DA NANG Full time

    **Hạn nộp**: 30/11/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Ngũ Hành Sơn - Đà Nẵng Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Ngành nghề Lữ hành/ Du lịch Vị trí N/A Cập nhật 31/10/2024 14:22 MÔ TẢ CÔNG VIỆC Thực...

  • Outlet Manager

    3 months ago

    Ðà Nẵng, Vietnam Hilton Full time

    Outlet Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

  • Assistant / Marketing Manager

    1 week ago

    Ðà Nẵng, Vietnam Furama Resort Đà Nẵng Full time

    **Hạn nộp**: 30/01/2025 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Ngũ Hành Sơn - Đà Nẵng Giờ làm việc Giờ hành chính Loại hình Resort/ Khu Du lịch Ngành nghề Kinh doanh & tiếp thị Vị trí Outlet Manager Cập nhật 31/12/2024 16:48 MÔ TẢ CÔNG...

  • Human Resources Manager

    1 month ago

    Ðà Nẵng, Vietnam Sel de Mer Hotel & Suites Full time

    **Hạn nộp**: 16/12/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Sơn Trà - Đà Nẵng Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Ngành nghề Hành chính, nhân sự Vị trí Giám đốc, phó giám đốc Bộ phận/ Trưởng...

  • Personal Assistant to General Manager Quality

    1 month ago

    Ðà Nẵng, Vietnam Bay Capital Da Nang Full time

    **Hạn nộp**: 31/12/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Hải Châu - Đà Nẵng Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Quản lý, điều hành Vị trí Trợ lý, thư ký Cập...

  • Front Office Manager

    2 months ago

    Ðà Nẵng, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24176549 **Job Category**Rooms & Guest Services Operations **Location**Courtyard by Marriott Danang Han River, No 58 Bach Dang Street, Hai Chau 1 Ward, Da Nang, Quang Nam, Viet Nam, 55000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for all front office...

  • Front Office Manager

    3 months ago

    Ðà Nẵng, Vietnam Marriott International, Inc Full time

    **Job Number** 24176549 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Danang Han River, No 58 Bach Dang Street, Hai Chau 1 Ward, Da Nang, Quang Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office...

  • General Manager

    3 months ago

    Ðà Nẵng, Vietnam voco Full time

    **Role Purpose** As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. **Key Accountabilities** People -...

  • Sales Manager

    4 months ago

    Ðà Nẵng, Vietnam Khách sạn Sheraton Sài Gòn Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Job Summary: Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue...

  • Restaurant Manager

    4 months ago

    Ðà Nẵng, Vietnam Marriott International, Inc Full time

    **Job Number** 24146136 **Job Category** Food and Beverage & Culinary **Location** Danang Marriott Resort & Spa Non Nuoc Beach Villas, 23 Truong Sa Street, Hoa Hai Ward, Da Nang, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include...

  • Restaurant Manager

    2 months ago

    Ðà Nẵng, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24191659 **Job Category**Food and Beverage & Culinary **Location**Four Points by Sheraton Danang, 118-120 Vo Nguyen Giap Street, Danang, Quang Nam, Viet Nam, 550000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room...

  • Service Center Manager

    4 weeks ago

    Ðà Nẵng, Vietnam FPT Software Danang Full time

    **About us** A subsidiary of the FPT Group, FPT Software is known as a leading global information technology service provider headquartered in Vietnam. With over 30,000 employees working in 83 offices across 30 countries on five continents, FPT Software consistently delivers the best solutions to more than 1000 clients, including 100 Fortune 500 companies....

  • Sales Manager

    4 months ago

    Ðà Nẵng, Vietnam Sheraton Grand Danang Resort & Convention Center Full time

    **Hạn nộp**: 10/10/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Đà Nẵng Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Kinh doanh & tiếp thị Vị trí Giám đốc, phó giám đốc Bộ phận/ Trưởng...

  • F&b Manager

    2 months ago

    Ðà Nẵng, Vietnam VOCO MA BELLE DA NANG Full time

    **Hạn nộp**: 30/11/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Sơn Trà - Đà Nẵng Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Ẩm thực Vị trí Giám đốc, phó giám đốc...