Bar Supervisor

2 weeks ago

Hanoi, Vietnam Avani Full time

Company Description

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

**Job Description**:
You will support the overall Food & Beverage operation of the hotel to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food & Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.

**Qualifications**:

- Mature, a problem solver, someone with the ability to take responsibility and get the job done
- A natural host with charisma and confidence to lead from the front and engage both guests and the team
- Engages with guests in a sensitive and appropriate manner
- Knows what it takes to deliver exceptional service, continually diagnosing and evaluating guests' needs so they can be met time and time again
- Passionate about mixology and with a deep understanding of bar operation
- Organizes the operation under his/her responsibility with pre
- and post-service checks
- Encourages teamwork and communication and supervises and directs bar team
- Ensures standardization and consistent beverage preparation, presentation, and quality
- Trains all F&B team members on beverage knowledge and service standards
- Helps increase the F&B revenue through his/her sales actions (we will teach you the detailed company process)
- Monitors and controls beverage stocks and ensures efficient use of products
- Understanding of food & beverage hygiene principles

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